At a Glance
- Tasks: Lead a community-based Supported Employment service and drive positive employment outcomes.
- Company: Join a dynamic team focused on empowering individuals in the West of England.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives by helping them overcome barriers to employment.
- Qualifications: Experience in managing contracts and leading multidisciplinary teams required.
- Other info: Flexible working environment with strong community partnerships.
The predicted salary is between 36000 - 60000 £ per year.
Location: West of England Combined Authority - Region-wide, community based and hybrid working
Salary: £42,000 per year
Contract: Fixed Term until September 2027 (extension possible subject to funding)
Working Environment: Community-based delivery with hybrid working
Role Overview
We are seeking an experienced and motivated Delivery Manager to lead a high-quality Supported Employment service across the West of England Combined Authority region. This role involves overseeing strategic, operational and programme delivery to support residents with complex barriers into sustainable employment. You will ensure the service operates in line with the Supported Employment Quality Framework (SEQF) and Individual Placement & Support (IPS) fidelity models, maintaining high standards of delivery, safeguarding, compliance, performance, and participant outcomes. Working closely with delivery partners, multidisciplinary teams, local authorities, health providers, employers and community organisations, you will drive positive, person-centred employment outcomes and continuous improvement across the service.
Key Responsibilities
- Operational Delivery
- Lead, coordinate and oversee day-to-day service delivery across the region.
- Ensure full compliance with SEQF and IPS fidelity models.
- Achieve all service performance indicators, contract requirements and quality standards.
- Maintain accurate monitoring of participant journeys, outcomes and satisfaction.
- Oversee all reporting and ensure data integrity across management systems.
- Implement continuous improvement methods to enhance effectiveness, engagement and delivery quality.
- Support Delivery Partners and ensure compliance with governance and contractual requirements.
- Ensure all employment and work experience opportunities meet fair work, safeguarding and health & safety standards.
- Provide visible, positive leadership across all delivery teams.
- Promote safeguarding, equality, diversity and inclusion throughout the service.
- Build a culture of high performance through coaching, supervision and structured performance reviews.
- Lead recruitment, workforce planning, induction and staff development.
- Ensure all staff understand and reflect organisational values, behaviours and quality expectations.
- Report on service performance, risks and improvement actions to senior leadership.
- Encourage effective communication and collaboration across staff and delivery partners.
- Represent the service at strategic and performance meetings with funders and stakeholders.
- Build strong partnerships with local authorities, NHS teams, colleges, VCSE organisations, employers and community partners.
- Strengthen referral pathways and expand opportunities to support participant progression.
- Promote the service regionally and nationally.
- Maintain consistent communication and alignment across partners, staff and leadership teams.
- Act as the designated safeguarding lead for the partnership.
- Provide oversight for safeguarding concerns, risk management and escalation processes.
- Ensure staff follow professional standards and ethical frameworks.
- Monitor delivery quality through audits, reviews and participant feedback.
- Promote evidence-based practice and ongoing professional development.
- Protect all information assets and handle data in line with organisational and legal requirements.
- Ensure staff follow correct information security processes.
- Report any information security concerns promptly.
- Maintain up-to-date awareness of information security requirements and responsibilities.
Essential Criteria
- Experience managing contracts within health, wellbeing or employment services.
- Proven ability to lead multidisciplinary teams and delivery partners.
- Experience of grant, contract and financial management.
- Strong planning, organisational and decision-making skills.
- Ability to interpret data, identify trends and drive improvements.
- Experience designing and implementing performance frameworks.
- Strong understanding of mental health and wellbeing support.
- Experience working across complex multi-stakeholder environments.
- Safeguarding and risk-management expertise.
- Excellent communication and stakeholder engagement skills.
- GCSE Maths & English (Grade C/4 or equivalent).
- Knowledge of supported employment principles and employer engagement methods.
- Strong IT literacy, including use of CRM systems.
- Ability to travel across the region and work flexibly.
Desirable Criteria
- Experience managing employability contracts for Combined Authorities, Local Authorities, DWP or health partners.
- Qualification in Supported Employment/IPS (or willingness to achieve within 9 months).
- Qualification in management, psychology, counselling, occupational therapy or related fields.
- Level 3 Diploma in Employability Services or IAG Level 3.
- Understanding of welfare benefits and employment legislation.
Employability Manager in Bath employer: Trigon Recruitment Ltd
Contact Detail:
Trigon Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employability Manager in Bath
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, workshops, or even online webinars. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Don’t just apply for jobs; make it personal! When you find a role that excites you, reach out to someone at the company. A quick message on LinkedIn can go a long way in making you stand out from the crowd.
✨Tip Number 3
Prepare for interviews like it’s game day! Research the company, understand their values, and think about how your experience aligns with their goals. Practising common interview questions can also help you feel more confident.
✨Tip Number 4
Keep an eye on our website for new opportunities! We regularly post roles that might be perfect for you. Applying directly through our site can give you a better chance of being noticed by hiring managers.
We think you need these skills to ace Employability Manager in Bath
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Employability Manager role. Highlight your experience in managing contracts and leading teams, as these are key aspects of the job. We want to see how your skills align with our mission!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use numbers and examples to illustrate how you’ve driven improvements or supported individuals into employment. This will help us see the value you can bring!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to understand your qualifications and motivations.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application is received properly and allows us to process it efficiently. Plus, you’ll find all the details you need about the role and our values there!
How to prepare for a job interview at Trigon Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and essential criteria, especially around managing contracts and leading multidisciplinary teams. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Leadership Skills
As a Delivery Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams or projects in the past. Highlight your approach to coaching and performance reviews, as well as how you promote safeguarding and inclusion within your teams.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex situations. Think about challenges you've faced in previous roles, particularly in multi-stakeholder environments, and be ready to discuss how you navigated those challenges to achieve positive outcomes.
✨Engage with Stakeholders
Since this role involves building partnerships with various stakeholders, prepare to discuss your experience in stakeholder engagement. Be ready to share specific examples of how you've strengthened referral pathways or collaborated with local authorities and community organisations to drive successful employment outcomes.