At a Glance
- Tasks: Support individuals in custody to find stable accommodation and build independent futures.
- Company: Join a dedicated team at HMP Altcourse making a real difference.
- Benefits: Generous leave, pension scheme, healthcare cash plan, and employee discounts.
- Other info: Full training provided; ideal for graduates or those from social care backgrounds.
- Why this job: Make a meaningful impact while gaining valuable experience in support work.
- Qualifications: Strong communication skills and a passion for helping others.
Location: HMP Altcourse, Merseyside
Salary: £25,877 – £29,000 per annum depending on skills and experience
Hours: 37 hours per week, Monday-Friday
Contract: Permanent
Trigon Recruitment is looking for an Accommodation Support Officer to join a fantastic team in HMP Altcourse to make a meaningful difference every day. This is a rewarding opportunity for someone passionate about supporting individuals to overcome barriers, achieve stability, and build independent futures. You will work with adult males in custody, delivering tailored accommodation support to help individuals successfully transition back into the community. Working closely with probation practitioners and partner agencies, you will manage a caseload of participants, assess individual needs, and develop personalised accommodation plans. You will provide practical guidance, structured interventions, and ongoing support to help participants secure and sustain suitable housing.
This role would suit candidates from a range of backgrounds including social care, mental health, housing, education, criminal justice, support work, or graduates looking to gain valuable frontline experience. Full training and ongoing support will be provided.
Key Responsibilities- Manage a caseload of participants and deliver personalised accommodation support plans
- Conduct initial assessments, taking into account risk, support needs, and individual circumstances
- Support participants to access suitable accommodation and related services
- Monitor participant progress and identify any emerging risks or concerns
- Maintain accurate and timely case records and documentation
- Build effective working relationships with probation services and external partner agencies
- Provide guidance on housing rights, responsibilities, and available support pathways
- Excellent communication and interpersonal skills
- Ability to build positive and professional working relationships
- Strong organisational skills with the ability to manage competing priorities
- Empathetic, resilient, and adaptable approach
- Experience supporting vulnerable individuals or working within support-focused environments is desirable but not essential
- Social Care
- Mental Health Support
- Criminal Justice
- Housing Support
- Education
- Youth or Community Support Work
- Graduate Entry-Level Support Roles
- 25 days annual leave plus Bank Holidays
- Birthday leave
- Option to purchase additional annual leave
- 2 volunteer days per year
- Pension scheme (5% employee / 5% employer contribution)
- Healthcare cash plan including life assurance
- Annual salary review
- Refer-a-friend scheme
- Employee discounts and wellbeing benefits
For a confidential discussion or to apply, please contact Tiff Bennett.
Accommodation Support Officer employer: Trigon Recruitment Ltd
Trigon Recruitment is an exceptional employer, offering a supportive and collaborative work environment at HMP Altcourse in Merseyside. With a strong focus on employee growth, you will receive comprehensive training and ongoing support while making a meaningful impact in the lives of individuals transitioning back into the community. Enjoy generous benefits including 25 days of annual leave, a pension scheme, and opportunities for personal development, all within a culture that values empathy and resilience.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the field of accommodation support or related areas. Attend local events or online webinars to connect with professionals who can give you insights and possibly refer you to opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions related to support work. Think about your experiences and how they relate to the role of an Accommodation Support Officer. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, let them know why you're excited about helping individuals transition back into the community. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Accommodation Support Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Accommodation Support Officer. We want to see how you can make a meaningful difference, so don’t hold back on showcasing your passion for supporting individuals!
Showcase Relevant Experience:Even if you’re new to this field, share any relevant experiences you have, whether it’s from social care, education, or community support. We love seeing candidates who can bring diverse backgrounds to the table, so let us know what makes you unique!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight key achievements and skills – it helps us see your strengths at a glance!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to follow the process step-by-step. Plus, it shows us you’re keen to join our fantastic team!
How to prepare for a job interview at Trigon Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of an Accommodation Support Officer. Familiarise yourself with the key responsibilities and think about how your background in social care, mental health, or housing can contribute to the team at HMP Altcourse.
✨Show Empathy and Resilience
During the interview, highlight your ability to connect with vulnerable individuals. Share examples from your past experiences where you've demonstrated empathy and resilience, as these qualities are crucial for supporting participants in their transition back into the community.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer. This shows your genuine interest in the role and helps you understand how you can best support the team and the participants. Consider asking about the training provided or how success is measured in this position.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to what the interviewer is saying and responding thoughtfully. It will help you build rapport and demonstrate your strong communication skills, which are essential for this role.
