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For Companies At a Glance
- Tasks: Lead the delivery of innovative AI solutions for top retailers, ensuring smooth deployments and impactful results.
- Company: Join Trigo, a pioneering tech company transforming the retail landscape with cutting-edge AI.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Be at the forefront of retail innovation and make a real difference in how people shop.
- Qualifications: 3-5 years in consulting or entrepreneurial roles, strong problem-solving skills, and retail experience.
- Other info: Fast-paced role with travel opportunities and a chance to shape the future of retail.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Trigo is building the AI infrastructure that’s redefining the future of retail. Using cutting-edge computer vision and real-time data processing, we enable the world’s leading retailers to launch frictionless, checkout-free stores, protect their assets, and gain a competitive edge through superior in-store operations.
We’re scaling fast, and we’re leading in two of the most transformative arenas in retail today:
- Autonomous Checkout: revolutionising how people shop by removing friction and queues
- AI-Powered Loss Prevention: delivering the most advanced solution on the market to detect and prevent shrinkage—already trusted by major global grocery brands
With real deployments in live stores, deep partnerships with top-tier chains, and a product suite that’s proving its impact every day, Trigo is not just imagining the future of retail—we're building it.
As an Engagement Manager, you’ll own and drive the end-to-end delivery of Trigo’s in-store systems at some of the largest and most complex retailers in the world. From first kickoff through deployment to commercial rollout, you will be responsible for ensuring our solutions are executed on time, at the highest quality, and deliver real business impact.
You’ll act as the single point of contact for our partners—helping them navigate complex change, integrate Trigo’s product into their operations, and unlock the full strategic value of our technology. Internally, you’ll work across engineering, product, operations, and leadership to shape what we build and how we deliver it.
This is a high-ownership, high-velocity role that blends strategic thinking, operational leadership, and entrepreneurial instinct—and requires the flexibility to travel as needed to support on-the-ground execution and build strong client relationships.
A day in the life:
- Launch new deployments and take full ownership of execution—from onboarding and system integration through to live performance and expansion planning
- Lead cross-functional planning and delivery, coordinating internal teams (Product, Ops, Engineering, Data) and external client stakeholders to ensure smooth go-lives and strong performance
- Serve as the main point of contact for client stakeholders, building trusted relationships and acting as their strategic advisor for scaling Trigo’s solutions
- Shape product direction by surfacing insights from the field to inform product and engineering priorities
- Use data to generate insight, measure performance, and recommend actions that drive real results for clients
- Drive continuous improvement by identifying and solving pain points across the delivery lifecycle—whether process, product, or partnership
- Support business growth, helping the partnerships team shape new opportunities based on your deployment knowledge and strategic perspective
You bring to the table:
- 3-5 years of experience in consulting, investing, or entrepreneurial roles, with a track record of driving impact in complex, fast-paced environments.
- A strategic, analytical problem-solver with a strong sense of ownership.
- Entrepreneurial and resourceful—comfortable building in fast-moving, ambiguous environments.
- A clear communicator who can influence across technical and executive stakeholders.
- Operationally minded: focused on scalable systems and delivering real-world outcomes.
- Background in retail, supply chain, logistics, or enterprise product rollouts.
- Native French, Italian, Spanish and English speaking.
Nice to have:
- Experience in strategy, operations, or implementation roles in high-growth or tech-enabled environments
- Background in retail, supply chain, logistics, or enterprise product rollouts
- Technical fluency—able to collaborate effectively with engineers and data teams
Engagement Manager in London employer: Trigo
Contact Detail:
Trigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail and tech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Showcase your skills! Create a portfolio or case studies that highlight your past successes in managing complex projects. Use real data to demonstrate how you’ve driven impact in previous roles. This will help you stand out when you’re chatting with potential employers.
✨Tip Number 3
Prepare for interviews by diving deep into Trigo’s products and their impact on the retail sector. Be ready to discuss how your experience aligns with their mission of revolutionising shopping experiences. Tailor your responses to show you understand their challenges and how you can help solve them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Trigo team and contributing to the exciting future of retail.
We think you need these skills to ace Engagement Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Engagement Manager. Highlight your experience in consulting, operations, and any relevant projects that showcase your strategic thinking and problem-solving skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about redefining retail with AI. Share specific examples of how you've driven impact in fast-paced environments and how you can bring that to Trigo.
Showcase Your Communication Skills: As an Engagement Manager, clear communication is key. In your application, demonstrate your ability to influence and build relationships with both technical and executive stakeholders. We want to see how you can connect with diverse teams!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Trigo
✨Know Your Stuff
Before the interview, dive deep into Trigo's products and services. Understand how their AI-powered solutions work and the impact they have on retail operations. This knowledge will not only impress your interviewers but also help you articulate how your experience aligns with their needs.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your past roles where you've tackled complex challenges, especially in fast-paced environments. Highlight your strategic thinking and operational leadership skills, as these are crucial for the Engagement Manager role.
✨Build Rapport with Your Interviewers
Since this role involves client relationships, practice building rapport during your interview. Be personable and engage with your interviewers by asking insightful questions about their experiences at Trigo and how they see the future of retail evolving.
✨Demonstrate Your Data Savvy
Be ready to discuss how you've used data to drive decisions in previous roles. Trigo values analytical problem solvers, so share examples of how you've measured performance and recommended actions based on data insights to achieve real results.
