Engagement Manager

Engagement Manager

Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the delivery of innovative AI solutions for top retailers, ensuring smooth operations and impactful results.
  • Company: Join Trigo, a pioneering tech company transforming the retail landscape with cutting-edge AI.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Why this job: Be at the forefront of retail innovation and make a real difference in how people shop.
  • Qualifications: 3-5 years in consulting or entrepreneurial roles, strong problem-solving skills, and retail experience.
  • Other info: Fast-paced role with travel opportunities and a chance to shape the future of retail.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Trigo is building the AI infrastructure that’s redefining the future of retail. Using cutting-edge computer vision and real-time data processing, we enable the world’s leading retailers to launch frictionless, checkout-free stores, protect their assets, and gain a competitive edge through superior in-store operations.

As an Engagement Manager, you’ll own and drive the end-to-end delivery of Trigo’s in-store systems at some of the largest and most complex retailers in the world. From first kickoff through deployment to commercial rollout, you will be responsible for ensuring our solutions are executed on time, at the highest quality, and deliver real business impact. You’ll act as the single point of contact for our partners—helping them navigate complex change, integrate Trigo’s product into their operations, and unlock the full strategic value of our technology.

A day in the life:

  • Launch new deployments and take full ownership of execution—from onboarding and system integration through to live performance and expansion planning.
  • Lead cross-functional planning and delivery, coordinating internal teams (Product, Ops, Engineering, Data) and external client stakeholders to ensure smooth go-lives and strong performance.
  • Serve as the main point of contact for client stakeholders, building trusted relationships and acting as their strategic advisor for scaling Trigo’s solutions.
  • Shape product direction by surfacing insights from the field to inform product and engineering priorities.
  • Use data to generate insight, measure performance, and recommend actions that drive real results for clients.
  • Drive continuous improvement by identifying and solving pain points across the delivery lifecycle—whether process, product, or partnership.
  • Support business growth, helping the partnerships team shape new opportunities based on your deployment knowledge and strategic perspective.

You bring to the table:

  • 3-5 years of experience in consulting, investing, or entrepreneurial roles, with a track record of driving impact in complex, fast-paced environments.
  • A strategic, analytical problem-solver with a strong sense of ownership.
  • Entrepreneurial and resourceful—comfortable building in fast-moving, ambiguous environments.
  • A clear communicator who can influence across technical and executive stakeholders.
  • Operationally minded: focused on scalable systems and delivering real-world outcomes.
  • Background in retail, supply chain, logistics, or enterprise product rollouts.

Nice to have:

  • Experience in strategy, operations, or implementation roles in high-growth or tech-enabled environments.
  • Background in retail, supply chain, logistics, or enterprise product rollouts.
  • Technical fluency—able to collaborate effectively with engineers and data teams.

Engagement Manager employer: Trigo

Trigo is an exceptional employer, offering a dynamic work environment where innovation meets impact in the retail sector. As an Engagement Manager, you will thrive in a culture that values strategic thinking and operational excellence, with ample opportunities for professional growth and collaboration across diverse teams. Located at the forefront of AI technology, Trigo empowers its employees to drive meaningful change while enjoying the benefits of a fast-paced, entrepreneurial atmosphere.
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Contact Detail:

Trigo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Engagement Manager

✨Tip Number 1

Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.

✨Tip Number 2

Prepare for interviews by practising common questions and tailoring your answers to highlight your experience in consulting and operational roles. Show them how your skills can drive real impact at Trigo!

✨Tip Number 3

Don’t just apply—engage! When you submit your application through our website, follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.

✨Tip Number 4

Stay flexible and ready to adapt. The retail tech space is fast-paced, so being open to travel and new challenges will make you stand out as a candidate who’s ready to hit the ground running.

We think you need these skills to ace Engagement Manager

Project Management
Stakeholder Management
Cross-Functional Collaboration
Strategic Thinking
Analytical Problem-Solving
Operational Leadership
Client Relationship Building
Data Analysis
System Integration
Continuous Improvement
Entrepreneurial Mindset
Communication Skills
Retail Knowledge
Technical Fluency

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Engagement Manager. Highlight your experience in consulting, operations, and any relevant projects that showcase your ability to drive impact in fast-paced environments.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about redefining retail with AI. Share specific examples of how you've successfully managed complex projects and built strong client relationships.

Showcase Your Problem-Solving Skills: In your application, don’t just list your skills—demonstrate them! Provide examples of how you've tackled challenges in previous roles, especially in retail or tech environments, to show us you're the strategic thinker we need.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Trigo

✨Know Your Stuff

Before the interview, dive deep into Trigo's technology and its impact on retail. Familiarise yourself with concepts like autonomous checkout and AI-powered loss prevention. This will not only show your genuine interest but also help you engage in meaningful conversations about how you can contribute.

✨Showcase Your Experience

Prepare specific examples from your past roles that highlight your strategic thinking and problem-solving skills. Think about times when you successfully managed complex projects or built strong client relationships. Be ready to discuss how these experiences align with the responsibilities of an Engagement Manager.

✨Ask Smart Questions

Interviews are a two-way street! Prepare insightful questions that demonstrate your understanding of the role and the company. Ask about their current challenges in deployment or how they measure success in their partnerships. This shows you're not just interested in the job, but also in helping Trigo grow.

✨Be Ready to Adapt

Given the fast-paced nature of Trigo's work, be prepared to discuss how you handle ambiguity and change. Share examples of how you've thrived in dynamic environments and how you can bring that adaptability to the Engagement Manager role. Flexibility is key!

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