Customer Value & Expansion Lead

Customer Value & Expansion Lead

Full-Time 51750 - 63250 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage customer relationships and drive value delivery while shaping playbooks.
  • Company: Join a dynamic team at Trig, a forward-thinking company in the UK.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Exciting opportunity to build new strategies in a fast-paced environment.
  • Why this job: Be the first Customer Success hire and make a real impact on customer experience.
  • Qualifications: Experience in customer performance and strong communication skills.

The predicted salary is between 51750 - 63250 £ per year.

Trig is seeking a Customer Performance professional to own the day‑to‑day relationship with live customers in the UK.

You’ll configure Trig, track value, and partner with sales to drive expansion, while shaping playbooks and product feedback.

You’ll join as the first CS hire, running established playbooks and building new ones, focusing on value delivery and autonomous, high-impact work.

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Customer Value & Expansion Lead employer: Trig

Trig is an exceptional employer that prioritises employee growth and innovation, particularly in the role of Customer Performance Manager. With a collaborative work culture and a focus on customer success, you will have the opportunity to shape processes and drive meaningful impact from day one. Located in a dynamic environment, Trig offers unique advantages such as hands-on workshops and direct engagement with customers, ensuring that your contributions are valued and recognised.

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Contact Details:

Trig Recruitment Team

We think you need these skills to ace Customer Value & Expansion Lead

Customer Relationship Management
Value Tracking
Sales Collaboration
Playbook Development
Product Feedback
Value Delivery
Autonomous Work