At a Glance
- Tasks: Implement and optimise AI solutions for enterprise clients while collaborating with engineering teams.
- Company: Join a forward-thinking tech company at the forefront of AI innovation.
- Benefits: Competitive pay, equity options, remote work flexibility, and growth opportunities.
- Other info: Dynamic role with travel opportunities and a collaborative team culture.
- Why this job: Make a direct impact on customer success and shape product development.
- Qualifications: 3+ years in software engineering with strong Python skills and customer-facing experience.
The predicted salary is between 72000 - 88000 £ per year.
About the Role
We\'re seeking a Forward Deployed Engineer to bridge the gap between our AI account management product and our enterprise clients.
You\'ll work directly with customers to implement, customize, and optimize our platform for their specific business needs while feeding insights back to our engineering team.
- What You\'ll Do
- Customer Implementation & Success
- Deploy and configure our AI account management platform for enterprise clients
- Work onsite or remotely with customer teams to ensure successful integration
- Customize workflows, data pipelines, and AI models to match client requirements
- Troubleshoot technical issues and provide rapid resolution during implementation phases
- Train customer technical teams on platform usage and best practices
- Technical Development
- Build custom integrations between our platform and client systems (CRMs, ERPs, databases)
- Develop client-specific features and modifications using Python
- Create data transformation scripts and API connections for seamless data flow
- Prototype solutions for unique customer use cases
- Maintain and update client-specific codebases
- Product Intelligence
- Gather detailed feedback on product performance in real-world environments
- Identify patterns in customer needs and technical challenges
- Collaborate with product and engineering teams to influence roadmap decisions
- Document best practices and common implementation patterns
- Contribute to internal tooling that improves deployment efficiency
- What We\'re Looking For
- Technical Skills
- Strong proficiency in Python, Postgre SQL, Dynamo DB, Open Search
- Experience with APIs, webhooks, and system integrations
- Familiarity with cloud platforms (AWS, Azure, or GCP)
- Experience working with Snowflake, Databricks or similar data warehouses
- Knowledge of AI/ML concepts and how they apply to business processes
- Customer-Facing Skills
- Excellent communication skills with both technical and business stakeholders
- Ability to translate complex technical concepts into business value
- Experience working directly with enterprise customers
- Comfortable presenting solutions and leading technical discussions
- Problem-solving mindset with customer success orientation
Experience
- 3+ years of software engineering experience
- Previous experience in customer-facing technical roles (solutions engineering, consulting, implementation)
- Background in B2B Saa S environments
- Experience with account management or sales technology systems preferred
- Why Join Us
- Direct impact on customer success and company growth
- Unique blend of technical development and customer interaction
- Opportunity to shape product direction through customer insights
- Work with cutting-edge AI technology in a rapidly growing market
- Collaborative team environment with significant autonomy
- Competitive compensation including equity participation
- Location & Travel
This role involves regular customer interaction and may require travel to client sites. Remote work is supported between customer engagements.
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Forward Deployed Engineer employer: Trig
As a Forward Deployed Engineer, you will thrive in a dynamic work culture that values collaboration and innovation, directly impacting customer success while working with cutting-edge AI technology. Our commitment to employee growth is evident through opportunities for technical development and the chance to shape product direction based on real-world insights. With competitive compensation and a supportive environment that encourages autonomy, this role offers a meaningful and rewarding career path in a rapidly growing market.
StudySmarter Expert Advice🤫
We think this is how you could land Forward Deployed Engineer
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Trig or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Trig.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Trig.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Trig that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Forward Deployed Engineer
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Trig.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Trig and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Trig
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Trig uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
