At a Glance
- Tasks: Manage customer relationships and ensure they get the most value from Trig.
- Company: Join a forward-thinking company focused on customer success.
- Benefits: Enjoy autonomy, competitive salary, and opportunities for professional growth.
- Other info: Be the first in a new function with plenty of room for innovation.
- Why this job: Shape customer success processes and make a real impact on client satisfaction.
- Qualifications: Experience in customer success and strong relationship-building skills.
The predicted salary is between 45000 - 55000 £ per year.
Trig is seeking an experienced Customer Success professional to own day-to-day relationships with live customers and help new customers configure their Trig instance to deliver value. You'll be the first hire in the Customer Performance function, running playbooks, improving them, and writing new ways to make customers successful, while collaborating with sales on expansion opportunities.
Expect autonomy, the chance to shape CS processes, and direct impact on renewals and health scores.
Customer Performance Lead: Value Realization & Expansion employer: Trig
At Trig, we pride ourselves on fostering a dynamic work environment where innovation and customer success are at the forefront. As a Customer Performance Lead, you'll enjoy the autonomy to shape processes and directly influence customer satisfaction while collaborating with a passionate team. Our commitment to employee growth and a culture of collaboration ensures that you will thrive in your role, making a meaningful impact in a supportive and rewarding atmosphere.
