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- Tasks: Lead a dynamic team to drive service delivery and enhance customer satisfaction.
- Company: Leading IT services company based in Brighton with a focus on innovation.
- Benefits: Competitive benefits including generous leave and wellness programmes.
- Why this job: Make a real impact by leading a team in a fast-paced environment.
- Qualifications: Strong leadership experience and excellent communication skills required.
- Other info: Permanent position with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT services company in Brighton is seeking a Professional Services Manager to lead a dynamic team. The successful candidate will drive efficient service delivery and customer satisfaction in a fast-paced environment.
Responsibilities include:
- Managing consultants
- Ensuring compliance with standards
- Enhancing service strategy
Applicants should possess strong leadership experience and excellent communication skills. This role offers a permanent position with competitive benefits including generous leave and wellness programs.
Professional Services Lead — Client Delivery & Growth employer: Trident
Contact Detail:
Trident Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Lead — Client Delivery & Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their service delivery approach and think about how your leadership experience can enhance their strategy. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! Whether it’s through mock interviews or casual chats with friends, being able to articulate your thoughts clearly is key. Remember, you want to show them you can lead a team effectively and keep clients happy.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and get noticed. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace Professional Services Lead — Client Delivery & Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Professional Services Lead role. Highlight your leadership experience and any relevant achievements in service delivery to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've driven customer satisfaction and enhanced service strategies in previous roles.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Trident
✨Know the Company Inside Out
Before your interview, do some homework on the IT services company. Understand their mission, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Professional Services Lead, you'll need to demonstrate strong leadership experience. Prepare specific examples from your past where you've successfully managed teams or driven service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Clearly and Confidently
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to refine your delivery and body language.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the company's service strategy, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to their success.
