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- Tasks: Manage debtor relationships and ensure timely debt collection while providing accurate reporting.
- Company: Join Trident Utilities, a leading energy consultancy focused on innovation and sustainability.
- Benefits: Enjoy flexible hours, relaxed dress code, and regular team events for a supportive culture.
- Why this job: Make a real impact in finance while building strong customer relationships in a dynamic environment.
- Qualifications: Experience in credit control, strong communication skills, and proficiency in Excel required.
- Other info: Part-time role with excellent career growth opportunities and a focus on teamwork.
The predicted salary is between 26000 - 28000 £ per year.
Trident Utilities Ltd is a leading energy consultancy firm specialising in energy procurement, carbon reduction, and sustainability solutions. Our mission is to deliver cost-effective and innovative energy solutions that drive efficiency and sustainability for our clients.
We are seeking a reliable and professional individual to join our Finance team on a part-time basis (3 days per week), following the departure of a key team member. This is a standalone role within the finance team, with responsibilities focused on maintaining strong and constructive debtor relationships and ensuring the timely collection of outstanding debts. A key aspect of the role is the provision of clear, accurate, and regular reporting to management on debtor positions, risks, collection progress, and any issues requiring escalation, supporting informed decision-making and effective financial oversight.
Key Responsibilities- Debtor Relationship Management: Build and maintain strong, professional relationships with our customers.
- Sales Invoice Process: Develop a solid understanding of our products and sales invoice procedures.
- Customer Query Resolution: Respond to and resolve invoice and payment-related queries in a timely and courteous manner.
- Debt Collection: Proactively follow up on outstanding and upcoming debts, ensuring customers adhere to agreed payment terms and contractual obligations.
- Teamwork: Ensure efficient collaboration with sales, customer service, and finance teams to support smooth invoicing and payment processes and promptly resolve any issues impacting customer accounts.
- Debtor report management: ensuring accuracy and detail of current position and reporting regularly to wider team.
- Ad Hoc Finance Support: Assist with additional finance-related tasks and duties as they arise.
- Experience in credit control or accounts receivable, chasing debts and building relationships.
- Strong interpersonal and communication skills, with a customer-service mindset.
- Highly organised, self-motivated, and able to manage tasks independently.
- Proactive and professional approach to resolving issues.
- Comfortable using and manipulating Excel workbooks (basic formulas and formatting).
- Available to start at short notice.
- Comfortable committing to the role for the foreseeable future.
We want this role to take a proactive approach to managing and strengthening relationships with our customers and debtors, balancing a friendly and professional tone with firm, commercially astute decision-making.
Key Requirements- Excellent communication and organisational skills.
- Resilient and professional attitude when dealing with difficult customers.
- Excellent attention to detail and high level of accuracy.
- Competent in Microsoft Excel and basic spreadsheet functionalities.
- Ability to complete tasks independently, while also collaborating effectively within a team.
- Ability to analyse large volumes of data and provide clear, concise updates on the current debtor position, trends, and key risks.
- Relaxed office dress code and a supportive team culture. Being happy, innovative, and accountable is at the core of Team Trident!
- Regular team days and office wellbeing events to bring our team together.
- Office closure over Christmas – on top of your holiday allowance.
- Flexible hours to accommodate family or health commitments.
Department: Finance
Reporting to: The Head of Finance
Based: Trident Utilities Ltd, Unite 1 & 3 Amy Johnson House, Amy Johnson Way, Blackpool, FY4 2FG.
Salary: £26-£28k per annum pro rata based on experience.
Debtor Relationship Manager employer: Trident | Your partner in planet-first energy
Contact Detail:
Trident | Your partner in planet-first energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debtor Relationship Manager
✨Tip Number 1
Get to know the company inside out! Research Trident Utilities Ltd, their values, and their mission. This way, when you chat with them, you can show that you're not just another candidate but someone who genuinely aligns with their goals.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, make sure you can articulate your thoughts clearly and confidently. Maybe even role-play some scenarios with a friend to get comfortable.
✨Tip Number 3
Be proactive in your follow-ups! After applying through our website, don’t hesitate to reach out and express your enthusiasm for the role. A little nudge can go a long way in showing your interest.
✨Tip Number 4
Showcase your problem-solving skills! Think of examples from your past experiences where you’ve successfully resolved issues or built strong relationships. This will demonstrate your fit for the Debtor Relationship Manager role.
We think you need these skills to ace Debtor Relationship Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team culture.
Tailor Your Application: Make sure to tailor your application specifically for the Debtor Relationship Manager role. Highlight your experience in credit control and relationship management, and don’t forget to mention your Excel skills – we love a detail-oriented candidate!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate candidates who can communicate effectively, so show us your best writing skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive – just what we’re looking for!
How to prepare for a job interview at Trident | Your partner in planet-first energy
✨Know Your Numbers
Before the interview, brush up on your understanding of financial metrics and debtor management. Be ready to discuss how you’ve successfully managed debts in the past, including specific figures or percentages that demonstrate your effectiveness.
✨Showcase Your Communication Skills
Since this role requires strong interpersonal skills, prepare examples of how you've built relationships with clients or resolved disputes. Practise articulating these experiences clearly, as effective communication is key to success in this position.
✨Demonstrate Proactivity
Think of instances where you took the initiative to improve processes or resolve issues before they escalated. Highlighting your proactive approach will show that you can manage debtor relationships effectively and contribute positively to the team.
✨Excel at Excel
Familiarise yourself with basic Excel functionalities, as you'll need to manipulate data for reporting. Consider preparing a simple spreadsheet example to discuss during the interview, showcasing your ability to analyse and present data clearly.
