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- Tasks: Provide top-notch security services and support while ensuring safety for clients and customers.
- Company: Join Trident Services, a leader in integrated security and cleaning solutions across Australia.
- Benefits: Enjoy stable employment, professional training, and a full uniform provided.
- Why this job: Be part of a dynamic team focused on safety, customer service, and professional growth.
- Qualifications: Must have current First Aid, CPR, and Security Licenses, plus strong communication skills.
- Other info: This is a MAX TERM position until 19th June 2026; flexible shifts available.
The predicted salary is between 30000 - 42000 £ per year.
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Security Officer
IMPORTANT: Please note this is a MAX TERM position up till 19th June 2026
Trident Services SecurityPty Ltd is an industry leader in the provision of integrated services, including cleaning and security services in retail centres and airports throughout Australia. We pride ourselves on the delivery of highly proactive and well managed services to our Clients.
We are currently seeking a suitably qualified and experienced Security Officer. The successful candidates will be responsible for the delivery of high quality, client focused security services.
Your duties and area of responsibility will include:
- Provide high quality customer service front line service and support
- Risk identification and issue resolution
- Reporting and recording incidents and various other activities whilst on shift
- Responding to all medical and security incidents
- Strong interpersonal, written and verbal communication skills
- Responding to emergency events in accordance with site systems and processes
- Ability to develop professional relationships with emergency services
- Developed understanding of conflict resolution and de-escalation
The minimum requirements for this position are:
- Current First Aid and CPR Certificates
- Current Security License and Crowd Control License in State of employment
- Effective verbal and written communication skills
- Well-developed client service skills
- Customer Service experience
- Flexibility to work within a rotating 24/7 roster
- High personal integrity and grooming standards
- Previous experience in a highly regulated environment
- Organised – outcome and deadline oriented
Trident Benefits:
- Full professional uniform provided
- Stable, long-term employment
- On-site training, professional development
Trident is an equal opportunity employer and actively encourages candidates who are Aboriginal and/or Torres Strait Islanders to apply.
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Trident Services provides tailored service solutions for government, commercial, retail, aviation, maritime, and council facilities, as well as events and public parklands.
With a focus on keeping people and property safe, we aim to enhance your customers’ experience, champion your safety and security culture, and actively support your business in achieving compliance and best practice.
Currently employing more than 2000 people across 40+ sites throughout Australia, our team offers high-level security, general and specialist cleaning, and asset management services supported by an industry-leading technology platform delivering powerful data for real-time decision-making and reporting.
Trident Services provides tailored service solutions for government, commercial, retail, aviation, maritime, and council facilities, as well as events and public parklands.
With a focus on keeping people and property safe, we aim to enhance your customers’ experience, champion your safety and security culture, and actively support your business in achieving compliance and best practice.
Currently employing more than 2000 people across 40+ sites throughout Australia, our team offers high-level security, general and specialist cleaning, and asset management services supported by an industry-leading technology platform delivering powerful data for real-time decision-making and reporting.
START NOW! CROWD CONTROLLERS / EVENT SECURITY $32.78 – $79.15 P/H
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Security Officer - Full Time Max Term employer: Trident Services Australia Pty
Contact Detail:
Trident Services Australia Pty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Full Time Max Term
✨Tip Number 1
Familiarise yourself with the specific security protocols and emergency procedures relevant to the role. Understanding these will not only help you during the interview but also demonstrate your commitment to safety and preparedness.
✨Tip Number 2
Network with current or former employees of Trident Services. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you successfully handled conflict or emergencies, as this is crucial for a Security Officer role.
✨Tip Number 4
Showcase your customer service skills during the application process. Since the role involves high-quality client-focused services, emphasising your ability to interact positively with clients can set you apart from other candidates.
We think you need these skills to ace Security Officer - Full Time Max Term
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security services, customer service, and any specific skills mentioned in the job description, such as conflict resolution and communication skills.
Craft a Strong Cover Letter: Write a cover letter that addresses why you are a suitable candidate for the Security Officer position. Mention your qualifications, such as your current First Aid and CPR certificates, and how your experience aligns with the responsibilities outlined in the job description.
Highlight Relevant Certifications: Clearly list your current Security License and Crowd Control License in your application. This is crucial as these are minimum requirements for the role.
Showcase Customer Service Skills: Emphasise your customer service experience in your application. Provide examples of how you've successfully handled customer interactions or resolved conflicts in previous roles.
How to prepare for a job interview at Trident Services Australia Pty
✨Showcase Your Customer Service Skills
As a Security Officer, you'll be on the front line, so it's crucial to demonstrate your customer service experience. Prepare examples of how you've effectively handled customer interactions and resolved issues in the past.
✨Highlight Your Communication Abilities
Strong verbal and written communication skills are essential for this role. Be ready to discuss situations where you successfully communicated with clients or emergency services, showcasing your ability to convey information clearly and effectively.
✨Demonstrate Conflict Resolution Experience
Conflict resolution and de-escalation are key aspects of the job. Think of specific instances where you've managed conflicts or emergencies, and explain your approach and the outcomes during the interview.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your response to security incidents or emergencies. Practice articulating your thought process and decision-making in these situations to show your readiness for the role.
