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- Tasks: Lead a new department to connect sales, customer success, and engineering in cyber security.
- Company: A dynamic UK-based cyber vendor with a trust-based culture.
- Benefits: Competitive salary starting at £80,000 and opportunities for career growth.
- Why this job: Make a real impact in the evolving cyber security landscape while leading a passionate team.
- Qualifications: Hands-on technical experience in customer-facing roles, especially in SIEM/MDR/XDR.
- Other info: Join a growing company with a focus on innovation and collaboration.
The predicted salary is between 80000 - 112000 £ per year.
A growing UK-based cyber vendor seeks a Head of Customer Engineering to establish and lead a new department focused on bridging sales, customer success, and engineering. This role demands hands-on technical capability and experience in customer-facing positions, particularly within the SIEM/MDR/XDR space. You will guide a team, influence platform evolution, and ensure maximum value in customer-facing initiatives. A trust-based culture and competitive salary starting at £80,000 await.
Customer Engineering Lead - Cyber Vendor in Portsmouth employer: Trident Search
Contact Detail:
Trident Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engineering Lead - Cyber Vendor in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to folks in the cyber vendor space, especially those who work in customer engineering. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your hands-on technical experience. Share specific examples from your past roles that highlight your ability to bridge sales, customer success, and engineering.
✨Tip Number 3
Prepare for interviews by researching the company’s products and services. Understand their platform evolution and think about how you can contribute to maximising value in customer-facing initiatives. This will show them you're genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications with us.
We think you need these skills to ace Customer Engineering Lead - Cyber Vendor in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Engineering Lead. Highlight your hands-on technical skills and any experience in customer-facing positions, especially in the SIEM/MDR/XDR space. We want to see how you can bridge sales, customer success, and engineering!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've influenced platform evolution or maximised value in customer initiatives. We love a good story that showcases your skills!
Showcase Your Leadership Skills: As a Head of Customer Engineering, you'll be guiding a team. Make sure to highlight any previous leadership experiences in your application. We’re looking for someone who can inspire and lead, so don’t hold back on sharing your successes!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience possible. Plus, we can't wait to see what you bring to the table!
How to prepare for a job interview at Trident Search
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around SIEM, MDR, and XDR solutions. Be prepared to discuss how these technologies can be leveraged to enhance customer success and drive sales.
✨Showcase Your Leadership Skills
As a Customer Engineering Lead, you'll need to demonstrate your ability to guide and influence a team. Prepare examples of how you've successfully led teams in the past and how you plan to foster a trust-based culture.
✨Understand the Customer Journey
Familiarise yourself with the customer journey in the cyber vendor space. Be ready to discuss how you would bridge the gap between sales, customer success, and engineering to maximise value for customers.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company's vision and how the new department will fit into it. This not only demonstrates your enthusiasm but also helps you gauge if the company aligns with your values.
