At a Glance
- Tasks: Coordinate field engineers and manage service schedules in a fast-paced environment.
- Company: Growing engineering business in the Air Conditioning and Refrigeration sector.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to work with a diverse portfolio of commercial clients.
- Why this job: Join a team that values exceptional service and teamwork.
- Qualifications: Experience in service coordination or related roles in engineering or HVAC.
The predicted salary is between 36910 - 44567 £ per year.
An excellent opportunity has become available for an organised and proactive Service Coordinator to join a busy and growing engineering business within the Air Conditioning and Refrigeration sector. This is a fast-paced role where you will be responsible for coordinating field engineers, managing planned preventative maintenance (PPM) schedules, responding to reactive call-outs and ensuring customers receive an exceptional level of service.
If you have previous experience as a Service Coordinator, Service Controller, Scheduler, Planner or Service Administrator within an engineering or HVAC environment, we would love to hear from you.
The Role
Working closely with engineers, customers and suppliers, you will coordinate planned and reactive service work across a portfolio of commercial clients. You will manage engineer schedules, monitor service level agreements (SLAs), arrange parts and materials, process service documentation and support the day-to-day running of the service department. The role also involves communicating with customers regarding service updates, raising quotations where required, processing completed work for invoicing and ensuring accurate records are maintained using the company’s service management system.
What We’re Looking For
We’re looking for someone with previous experience coordinating mobile engineers within a service, facilities management, HVAC or engineering environment.
Service Coordinator employer: Trident Recruitment Ltd
Join a dynamic and supportive engineering business in the Air Conditioning and Refrigeration sector, where your role as a Service Coordinator will be pivotal to our success. We pride ourselves on fostering a collaborative work culture that values employee growth, offering ongoing training and development opportunities to help you excel in your career. Located in a vibrant area, we provide a stimulating environment with competitive benefits, ensuring you feel valued and motivated every day.
