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- Tasks: Coordinate engineers, manage schedules, and ensure smooth operations in a busy HVAC service team.
- Company: Join a dynamic HVAC company in Nottingham with a supportive culture.
- Benefits: Competitive salary, 20 days holiday, pension contribution, and career progression opportunities.
- Why this job: Be a key player in a fast-paced environment and make a real impact.
- Qualifications: Experience in service coordination and strong organisational skills required.
- Other info: Perfect for those who thrive in a busy office setting.
We’re looking for an organised, proactive Service Coordinator to join our fast-paced HVAC service team in Nottingham. This is a fully office-based role, perfect for someone who thrives in a busy environment and enjoys keeping operations running smoothly.
As a key part of our service department, you’ll be coordinating engineers, managing schedules, tracking jobs, handling deliveries, and ensuring our clients receive a professional and efficient service at every step.
What You’ll Be Doing- Planning, scheduling, and coordinating engineers for PPM and reactive callouts.
- Using Job logic to log, track, and update all job details.
- Liaising with customers to confirm appointments and provide job updates.
- Managing deliveries, parts orders, and distributing materials to engineers or sites.
- Supporting the Service Manager with admin tasks, quotations, and reports.
- Monitoring engineer timesheets and assisting with invoicing and job closure.
- Handling general office admin including phone calls, emails, and inter-department coordination.
- Maintaining strong relationships with clients, engineers, and suppliers.
- Ensuring compliance with F-Gas, H&S, and company procedures.
- Experience as a Service Coordinator, Scheduler, or Service Administrator (HVAC/M&E/FM preferred).
- Confident using Job logic or similar service management/CAFM software.
- Strong organisational and multitasking skills.
- Excellent communication and customer service abilities.
- Proficient in Microsoft Office (Outlook, Excel, Word).
- High attention to detail with a proactive, problem-solving mindset.
- Knowledge of HVAC terminology or engineering operations (desirable, not essential).
- GCSEs or equivalent; NVQ in Business Administration is a bonus.
- Competitive salary £27,000–£30,000 depending on experience.
- 40-hour week, Monday–Friday.
- 20 days holiday + bank holidays.
- Pension contribution.
- Free on-site parking.
- Training and career progression within a growing HVAC business.
If you’re organised, confident, and ready to join a busy and supportive team, we’d love to hear from you.
Service Coordinator in Nottingham employer: Trident Recruitment Ltd
Contact Detail:
Trident Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Nottingham
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and team culture. This will help you tailor your approach and show them you're genuinely interested in being part of their HVAC service team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. We all love a good chat!
✨Tip Number 3
Prepare for the interview by practising common questions related to service coordination. Think about how your organisational skills and experience with software like Job logic can shine through. We want to see that confidence!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Coordinator in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Coordinator or in similar roles. Use keywords from the job description to show that you understand what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about the role and how your skills align with our needs. Keep it friendly and professional, just like us!
Show Off Your Organisational Skills: Since this role is all about keeping things running smoothly, give examples of how you've successfully managed schedules or coordinated teams in the past. We love a proactive problem-solver!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Trident Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on HVAC terminology and operations. Familiarity with the industry will show that you're proactive and genuinely interested in the role, which is key for a Service Coordinator.
✨Master Job Logic
Since the role involves using Job Logic or similar software, it’s a good idea to get comfortable with it before the interview. If you can demonstrate your ability to navigate the software, it’ll give you a leg up over other candidates.
✨Show Off Your Organisational Skills
Prepare examples of how you've successfully managed schedules or coordinated teams in the past. Being able to articulate your organisational skills will be crucial, as this role demands multitasking and keeping everything running smoothly.
✨Communicate Like a Pro
Practice your communication skills, especially how you handle customer interactions. Be ready to discuss how you’ve maintained strong relationships with clients and engineers, as this is vital for ensuring a professional service.
