At a Glance
- Tasks: Manage customer enquiries and convert opportunities into revenue while ensuring top-notch service.
- Company: Join a dynamic team at Think Hire Ltd, a growing Power Generation business.
- Benefits: Enjoy a company pension, gym membership, health programmes, and more!
- Other info: Collaborative environment with a focus on personal and professional progression.
- Why this job: Be part of an exciting growth journey with real opportunities for career development.
- Qualifications: Strong communication skills and a proactive customer service approach are essential.
The predicted salary is between 31500 - 38500 £ per year.
Position Overview: The Hire Controller will operate at the front line of a dynamic and growing Power Generation business, playing a key role in supporting the company’s growth strategy. The role is responsible for managing customer enquiries, converting opportunities into revenue, and coordinating equipment and logistics to deliver a first-class customer experience.
Key Responsibilities:
- Manage customer enquiries via phone and email in a professional and timely manner, maintaining excellent customer service standards at all times.
- Accurately process and convert enquiries into hire and sales opportunities.
- Develop and maintain strong working relationships with both new and existing customers.
- Prepare energy quotations, hire agreements, and sales contracts in line with customer requirements.
- Liaise with operational teams to ensure asset and transport availability, delivering a right first time service.
- Work closely with the sales team to ensure all opportunities are qualified, followed up, and progressed efficiently.
- Source equipment through the approved supply chain, obtaining quotations and placing orders while maintaining agreed margins and profitability.
- Proactively follow up all quotations to maximise conversion rates from enquiry to order.
- Conduct courtesy follow-up calls on energy quotations to address customer queries and support decision-making.
- Ensure clear and accurate communication across all internal departments, particularly with operational delivery teams.
- Make outbound calls when required to gather customer feedback and re-engage dormant opportunities.
- Support and follow structured sales processes to ensure all opportunities are managed effectively.
- Proactively reach out for fuel and site service requirements.
Key Requirements:
- Strong focus on revenue generation and performance.
- Customer service driven with a proactive approach.
- Experience handling inbound and outbound calls.
- Excellent telephone manner and communication skills.
- Previous sales experience (Desirable).
- Experience within the generator/plant hire industry (Desirable).
- Customer service experience (Desirable).
- Administrative experience (Desirable).
Core Competencies:
- Job Knowledge: Demonstrates the appropriate level of skills and understanding required for the role.
- Integrity & Professionalism: Acts in line with company values and always in the best interests of the business.
- Customer Focus: Effectively manages the customer journey from initial enquiry through to delivery and follow-up.
- Teamwork: Collaborates with colleagues and contributes positively to team success.
- Responsiveness & Continuous Improvement: Adapts to change and actively seeks opportunities to improve performance and processes.
About the Company: The successful individual will be joining a highly skilled and motivated team from a variety of professional backgrounds. It is an exciting time at Think Hire Ltd, with strong growth plans in place and genuine opportunities for career development. We value our employees and actively support both personal and professional progression.
Job Type: Full-time
Benefits: Company pension, Cycle to work scheme, Gym membership, Health & wellbeing program, On-site parking, Private medical insurance.
Schedule: Holidays Monday to Friday.
Hire Controller in London employer: Trident Recruitment Ltd
Trident Recruitment Ltd is an excellent employer for those seeking a rewarding career in the HVAC industry, particularly in Sheffield. With a strong focus on employee development, the company provides extensive training and clear pathways for career progression, ensuring that every team member can grow and thrive in their role. The supportive work culture fosters collaboration and innovation, making it an ideal environment for both junior and experienced engineers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Hire Controller at Trident Recruitment Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Trident Recruitment Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Hire Controller. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Hire Controller in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Trident Recruitment Ltd:When writing your cover letter, make sure to tailor your message specifically for Trident Recruitment Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Trident Recruitment Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Trident Recruitment Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Trident Recruitment Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Trident Recruitment Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
