Service Manager - Home based in London

Service Manager - Home based in London

London Full-Time 60000 - 75000 £ / year (est.) Home office (partial)
Trident International Associates

At a Glance

  • Tasks: Lead a service charge team and manage a prestigious commercial portfolio.
  • Company: Globally recognised real estate platform redefining property management.
  • Benefits: Competitive salary, hybrid working, and professional development opportunities.
  • Other info: Dynamic environment with long-term stability and entrepreneurial spirit.
  • Why this job: Join a forward-thinking company at a pivotal stage of expansion.
  • Qualifications: Strong experience in commercial property service charge accounting and advanced Excel skills.

The predicted salary is between 60000 - 75000 £ per year.

An excellent opportunity to join a globally recognised real estate platform redefining property management through operational excellence, innovation and a genuinely customer-focused approach. Backed by substantial international investment and managing a prestigious commercial portfolio across the United Kingdom, this business has built an outstanding reputation within the prime Central London market. With continued growth, a strong ESG agenda and significant investment in technology, this is an exciting opportunity to become part of a forward-thinking and highly respected organisation at a pivotal stage of expansion.

This is a senior appointment within the real estate finance function, offering the chance to lead an established service charge team while managing a high-profile commercial portfolio and reporting directly to the FD. You will play a key role in driving best practice, strengthening client relationships and ensuring service charge processes are delivered to the highest professional standards.

  • Leading, mentoring and developing the service charge team.
  • Managing performance, training and ongoing development.
  • Overseeing service charge budgets, reconciliations and reporting.
  • Preparing annual accounts in accordance with RICS regulations.
  • Working closely with property managers, clients and tenants across a premium portfolio.
  • Supporting onboarding of new assets and clients onto financial systems.

The successful candidate will bring strong commercial property service charge accounting experience together with the confidence to lead within a fast-paced and collaborative environment.

  • Proven experience within commercial property service charge accounting.
  • Advanced Excel capability.
  • Excellent communication and stakeholder management skills.
  • Exposure to a prestigious commercial property portfolio.
  • Long-term stability combined with an entrepreneurial environment.
  • Competitive salary and benefits package including Hybrid and flexible working.

While we receive many applications and cannot respond to each individually, every submission is carefully reviewed and stored in our database for future roles.

Service Manager - Home based in London employer: Trident International Associates

Join a globally recognised real estate platform that is redefining property management with a strong focus on operational excellence and customer satisfaction. As a Service Manager, you will benefit from a collaborative work culture that prioritises employee growth through mentoring and training, while enjoying the flexibility of hybrid working arrangements. With significant investment in technology and a commitment to sustainability, this is an exciting opportunity to be part of a prestigious organisation at the forefront of the commercial property sector in Central London.
Trident International Associates

Contact Detail:

Trident International Associates Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager - Home based in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the real estate sector and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!

✨Tip Number 2

Prepare for interviews by researching the company and its values. Since this role is all about operational excellence and customer focus, think of examples from your past experience that showcase how you’ve excelled in these areas.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.

✨Tip Number 4

Make sure to check out our website for the latest vacancies. Applying directly through us not only gives you a better chance but also keeps you in the loop with any new opportunities that pop up in the real estate world!

We think you need these skills to ace Service Manager - Home based in London

Service Charge Accounting
Team Leadership
Performance Management
Budget Management
Reconciliation
RICS Regulations Compliance
Stakeholder Management
Client Relationship Management
Advanced Excel Skills
Property Management
Onboarding Processes
Communication Skills
Collaboration Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your commercial property service charge accounting experience and any relevant achievements to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Charge Manager role. Share specific examples of how you've driven best practices and strengthened client relationships in the past.

Show Off Your Excel Skills: Since advanced Excel capability is a must, don’t forget to mention any relevant projects or tasks where you’ve used Excel to manage budgets or reporting. We love seeing those skills in action!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our system and reviewed by our team. Plus, you can easily browse other exciting opportunities while you’re there!

How to prepare for a job interview at Trident International Associates

✨Know Your Numbers

As a Service Charge Manager, you'll need to be on top of your game with numbers. Brush up on your service charge accounting knowledge and be ready to discuss specific examples from your experience. This shows you’re not just familiar with the concepts but can apply them effectively.

✨Showcase Your Leadership Skills

Since this role involves leading a team, prepare to share your leadership style and experiences. Think of instances where you've mentored or developed team members, and be ready to explain how you foster collaboration and performance within your team.

✨Understand the Client Perspective

This position requires strong client relationships, so demonstrate your understanding of client needs and how you’ve successfully managed those in the past. Prepare to discuss how you’ve handled challenging situations with clients and what strategies you used to maintain their trust.

✨Excel at Excel

Advanced Excel skills are a must for this role. Be prepared to talk about specific functions or tools you’ve used in Excel that have helped you manage budgets or reports. If possible, bring examples of your work to showcase your proficiency.

Service Manager - Home based in London
Trident International Associates
Location: London

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