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- Tasks: Lead a team to manage property repairs and ensure high standards of safety and quality.
- Company: Join Trident Group, a trusted provider of homes and services for over 60 years.
- Benefits: Enjoy 34 days annual leave, flexible working, and a day off for your birthday!
- Why this job: Be part of a caring community-focused organisation that values your contributions.
- Qualifications: Experience in managing repairs in social housing and strong communication skills required.
- Other info: We celebrate diversity and are committed to inclusive recruitment practices.
The predicted salary is between 28000 - 42000 £ per year.
VRF 113034
Voids and Repairs Supervisor
Birmingham, B1
£35,006.40 per annum
37.5 hours per week
Permanent
Closing date- 25/07/2025
About the role
We are seeking a dynamic and experienced Voids and Repairs Supervisor to join our Property Services team. This pivotal role involves overseeing the maintenance and management of Trident-owned properties, ensuring they meet the highest standards of safety, quality, and resident satisfaction.
What you\’ll be doing
Property Inspections: Conduct thorough inspections of both tenanted and void properties to diagnose disrepair and determine necessary maintenance actions.
Team Management: Lead and manage the in-house Direct Labour Organisation (DLO) responsible for day-to-day repairs and void maintenance, ensuring efficient and effective service delivery.
Contractor Oversight: Monitor and evaluate contractor performance, fostering strong working relationships and ensuring adherence to agreed standards and timelines.
Health and Safety Compliance: Ensure all maintenance activities comply with relevant health and safety legislation and best practices.
Resource Planning: Plan and allocate resources effectively, including scheduling works and managing materials to achieve optimal outcomes.
Budget Management: Manage budgets responsibly, ensuring cost-effective solutions without compromising on quality.
Continuous Improvement: Contribute to the development and implementation of policies and strategies aimed at enhancing service delivery and operational efficiency.
Who we\’re looking for?
Essential Experience and Skills:
Proven experience managing an in-house DLO team delivering both voids and responsive repairs within the social housing sector.
Expertise in creating detailed job specifications and diagnosing building defects with practical solutions.
Strong understanding of building maintenance legislation and the ability to translate this into effective working practices.
Demonstrated ability to balance cost, quality, and service delivery.
Excellent interpersonal and communication skills to liaise effectively with internal teams and external contractors.
Strong project and change management skills, with a commitment to continuous improvement.
Financial and commercial awareness, with experience in managing budgets and reporting on performance.
Why join us?
This is not just a ‘job\’ this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day.
Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be:
- Trustworthy
- Collaborative
- Accountable
- People Focused
- Caring in all we do
The benefits
- 34 days annual leave, plus the option to purchase up to 5 additional days
- A day off for your birthday
- 4 days off when you move home
- Life assurance (3 x salary)
- Employee Assistance programme & wellbeing programme
- Flexible Working options
- Learning & Development opportunities
Who we are?
Trident Group has over 60 years\’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more.
The Group consists of;
- Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
- Trident Reach, which is a registered care and support charity delivering trauma informed care and support services.
We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.
As a Disability Confident Committed Employer, we have committed to:
- ensure our recruitment process is inclusive and accessible
- communicating and promoting vacancies
- offering an interview to disabled people
- anticipating and providing reasonable adjustments as required
- supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
- at least one activity that will make a difference for disabled people
How to apply?
If you think this role is a good fit for you, click apply and upload your CV!
All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.
Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).
We reserve the right to close this vacancy early should sufficient applications be received.
At Trident Group, we only consider agency introductions where a signed agreement is in place, and where the agency has been specifically contacted by a member of our People & Culture Team. We do not accept responsibility for any fees related to unsolicited or speculative CV submissions made directly to our employees or outside of the above.
Voids and Repairs Supervisor in Birmingham employer: Trident Housing Association Limited
Contact Detail:
Trident Housing Association Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voids and Repairs Supervisor in Birmingham
✨Tip Number 1
Familiarise yourself with the specific challenges and regulations in the social housing sector. Understanding the nuances of voids and repairs management will help you demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the property services field, especially those who have experience with in-house Direct Labour Organisations. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in managing teams and budgets effectively. Be ready to share specific examples that highlight your leadership skills and your ability to balance cost and quality.
✨Tip Number 4
Research Trident Group's values and recent initiatives. Showing that you align with their mission and understand their commitment to community and inclusivity can set you apart as a candidate who truly fits their culture.
We think you need these skills to ace Voids and Repairs Supervisor in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing a Direct Labour Organisation (DLO) and your expertise in voids and responsive repairs. Use specific examples that demonstrate your skills in property inspections and team management.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the values of Trident Group. Mention your understanding of building maintenance legislation and how you can contribute to continuous improvement within their Property Services team.
Highlight Relevant Skills: In your application, emphasise your strong interpersonal and communication skills, as well as your financial and commercial awareness. These are crucial for liaising with internal teams and managing budgets effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for the Voids and Repairs Supervisor role.
How to prepare for a job interview at Trident Housing Association Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of building maintenance legislation and the social housing sector. Be prepared to discuss specific examples from your experience managing a Direct Labour Organisation (DLO) and how you've tackled challenges in voids and responsive repairs.
✨Showcase Your Leadership Skills
As a Voids and Repairs Supervisor, you'll be leading a team. Highlight your team management experience during the interview. Share examples of how you've motivated your team, resolved conflicts, and ensured efficient service delivery.
✨Demonstrate Financial Acumen
Be ready to talk about your experience with budget management. Discuss how you've balanced cost, quality, and service delivery in previous roles. Providing concrete examples will show that you can manage resources effectively.
✨Emphasise Continuous Improvement
Trident Group values continuous improvement, so come prepared with ideas on how you could enhance service delivery and operational efficiency. Think about past initiatives you've implemented and their positive outcomes.
