CQC Registered Care Manager in Newport

Reference 184025 Registered Care Manager As the Registered Care Home Manager, you will be responsible for the safe, effective, and compassionate leadership of a CQC-regulated residential service for adults with profound and multiple learning disabilities (PMLD), dual diagnosis and complex physical health needs. You will ensure the delivery of high-quality, person-centred care that upholds dignity, human rights, choice, and meaningful engagement. You will lead the service with 10 beds in full compliance with the Health and Social Care Act 2008 (Regulated Activities), the CQC Single Assessment Framework, the Mental Capacity Act 2005 and LPS/DoLS, safeguarding legislation, Health & Safety requirements and all organisational policies and procedures. You will promote Right Support, Right Care, Right Culture, and ensure that specialist PMLD practice, sensory communication approaches, postural care, delegated healthcare tasks, and Positive Behavioural Support (PBS) underpin daily practice. Experience managing or leading in a regulated health or social care setting supporting adults with LD, PMLD and/or complex needs. • Experience overseeing PMLD-specific practice, including sensory approaches, communication support, postural care, and delegated healthcare tasks. • Experience in supervising and developing staff, managing rotas, leading performance processes, and embedding training and competency frameworks. • Experience managing safeguarding concerns and incidents, including applying thresholds, coordinating enquiries, and implementing learning. • Experience leading risk management processes, including individual, clinical, and environmental risk assessments. • Experience preparing for and responding to CQC inspections, contract monitoring and external scrutiny. • Experience producing high-quality analytical reports and presentations for senior management, commissioners, governance groups or Board-level oversight. • Experience collaborating effectively in multi-agency contexts • Experience producing high-quality analytical reports for senior management, commissioners, governance groups or Board-level oversight. • Experience managing service budgets, monitoring expenditure and applying financial controls to ensure value for money and compliance. • Experience using digital care systems, electronic record-keeping and data for monitoring, reporting and improvement. • Strong understanding of PMLD, complex physical health needs, postural care, epilepsy, dysphagia, sensory processing, and communication differences. • Knowledge of the CQC Single Assessment Framework and regulatory expectations for Accommodation with Personal Care. • In-depth knowledge of safeguarding, MCA, DoLS/LPS, and rights-based, least-restrictive decision-making. • Understanding of clinical, operational, and environmental risk management and Health & Safety obligations. • Knowledge of GDPR, confidentiality, information governance and high-quality documentation principles. Excellent written and verbal communication, including professional report-writing for senior and external audiences. • High digital literacy, including use of electronic care planning, eMAR, auditing tools and data dashboards. • Ability to interpret data, identify trends and drive quality, safety, and performance improvements. • Emotional intelligence, professional resilience, and the ability to lead through complexity, crisis or change. Our purpose is putting people and communities at the heart of our services and the safe homes we provide. 34 days annual leave, plus the option to purchase up to 5 additional days ~ Life assurance (3 x salary) ~ Employee Assistance programme & wellbeing programme ~ Flexible Working options ~ Learning & Development opportunities Trident Group has over 60 years' experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more. Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance Trident Reach, which is a registered care and support charity delivering trauma informed care and support services. We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope. All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK. Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).