At a Glance
- Tasks: Lead a team to provide trauma-informed support and ensure quality service delivery.
- Company: Join Trident Group, a trusted organisation with over 60 years of community impact.
- Benefits: Enjoy 34 days annual leave, flexible working, and a day off for your birthday.
- Other info: Be part of a caring, inclusive community focused on personal and professional growth.
- Why this job: Make a real difference in people's lives while gaining valuable leadership experience.
- Qualifications: Experience in team management and knowledge of relevant legislation required.
The predicted salary is between 30124 - 30124 £ per year.
About the role
Ensuring contract compliance and quality assurance whilst leading the teams responsible for delivering a ‘Person Centered' / Trauma Informed' support to customers working fully as part of a Trident Group. To line manage Lead Workers ensuring they support customers with life skills and empower them to achieve independence and access external services where appropriate.
What you'll be doing
- Deputise for Service Lead
- Demonstrate commercial awareness in the strategic development of services.
- Using industry best practice to inform new ways of customer involvement.
- Leading the team in a flexible, responsive service which operates in a timely and ‘Person Centered' / Trauma Informed' manner
- Provide day to day supervision of the staff team, including carrying out supervisions, appraisals and managing the HR system for all direct reports.
- Ensure the information management system (InForm) is regularly interrogated to ensure a quality service is being provided.
- To provide accurate monthly, quarterly and annual reports to reflect the services being provided and to meet contract requirements.
- Supervise the team performance against contract stipulations and other Key Performance Indicators, meeting all regulatory standards for allocated services.
- Lead and carry out the recruitment and selection of staff, as required in conjunction with HR
- Provide a thorough induction and training programme for all new staff, apprentices and students on placement.
- To oversee and lead quality assurance of all customer paperwork and customer files within service.
- Leading with internal quality audits across the services to ensure compliance with the expected standards and legislation.
Who we're looking for?
- An extensive working knowledge of legislation relevant to the organisation and working with vulnerable adults.
- Experience of working within a busy environment
- Experience of keeping accurate and compliant records
- Experience of working with Microsoft applications
- Extensive experience of leading or managing a team
- A relevant qualification specific to the role – working towards level 4/5 Health & Social Care Housing Leadership & Management
Why join us?
This is not just a ‘job' this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day. Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be:
- Trustworthy
- Collaborative
- Accountable
- People Focused
- Caring in all we do
The benefits
- 34 days annual leave, plus the option to purchase up to 5 additional days
- A day off for your birthday
- 4 days off when you move home
- Life assurance (3 x salary)
- Employee Assistance programme & wellbeing programme
- Flexible Working options
- Learning & Development opportunities
Who we are?
Trident Group has over 60 years' experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more. The Group consists of; Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance Trident Reach, which is a registered care and support charity delivering trauma informed care and support services. We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.
As a Disability Confident Committed Employer, we have committed to:
- ensure our recruitment process is inclusive and accessible
- communicating and promoting vacancies
- offering an interview to disabled people
- anticipating and providing reasonable adjustments as required
- supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
- at least one activity that will make a difference for disabled people
How to apply?
If you think this role is a good fit for you, click apply and upload your CV! All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK. As an organisation we do not offer visa sponsorships. Only applicants with existing right to work in the UK will be considered. Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and Barring Service (DBS). We reserve the right to close this vacancy early should sufficient applications be received.
At Trident Group, we only consider agency introductions where a signed agreement is in place, and where the agency has been specifically contacted by a member of our People & Culture Team. We do not accept responsibility for any fees related to unsolicited or speculative CV submissions made directly to our employees or outside of the above.
Team Supervisor Plus in London employer: Trident Housing Association Limited
Trident Group is an exceptional employer dedicated to making a meaningful impact in the lives of individuals and communities. With a strong focus on employee well-being, we offer generous benefits such as 34 days of annual leave, flexible working options, and comprehensive learning and development opportunities. Our collaborative and caring work culture fosters personal growth and job satisfaction, allowing you to contribute to a purpose-driven organisation that values diversity and inclusion.
Contact Details:
Trident Housing Association Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Supervisor Plus in London
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Trident Housing Association Limited, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Team Supervisor Plus in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Trident Housing Association Limited. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Trident Housing Association Limited. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Trident Housing Association Limited
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Trident Housing Association Limited.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Team Supervisor Plus role at Trident Housing Association Limited, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Trident Housing Association Limited that you can think critically and act effectively under pressure.
