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- Tasks: Lead and manage repairs and maintenance services, ensuring high-quality delivery.
- Company: Join a forward-thinking organisation focused on resident satisfaction and operational excellence.
- Benefits: Competitive salary, professional development, and a positive work culture.
- Why this job: Make a real impact by championing a customer-first approach in service delivery.
- Qualifications: Experience in repairs management and strong leadership skills required.
- Other info: Opportunity to drive cultural change and ensure compliance with regulatory standards.
The predicted salary is between 48000 - 72000 £ per year.
We are looking for an experienced and forward-thinking Senior Manager to join our Repairs and Maintenance team. You will be positive and solution-focused on everything you do to deliver outstanding services. You will lead and manage the organisation's repairs and maintenance service, ensuring high-quality, cost-effective, and compliant delivery that prioritises resident safety, satisfaction, and organisational performance. The role will drive operational excellence, embed a performance-led culture, and maintain robust compliance with regulatory standards. You will champion a customer-first approach, ensuring repairs and maintenance services meet resident needs and consistently deliver high satisfaction.
What you’ll be doing:
- Develop and implement the Repairs and Maintenance strategy in line with organisational objectives and regulatory requirements.
- Ensure alignment with the Group's priorities for delivery of critical services (repair and maintenance, damp and mould treatment, emergency access).
- Drive cultural change to promote ownership, accountability, and transparency across operational teams.
- Manage budgets effectively, ensuring value for money and cost control.
- Oversee procurement and contract management for external contractors, ensuring quality and compliance.
- Contribute to tendering, evaluation, and mobilisation of external contractors. Ensure smooth transition and compliance with service standards.
- Oversee responsive repairs, voids, planned maintenance, and cyclical works, ensuring timely and efficient service.
- Manage out-of-hours service.
Repairs and Contracts Manager in Birmingham employer: Trident Group
Contact Detail:
Trident Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs and Contracts Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the repairs and maintenance sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio that highlights your past projects and successes in repairs and maintenance. This will give potential employers a clear picture of what you can bring to the table and how you can drive operational excellence.
✨Tip Number 3
Ace the interview! Research common interview questions for senior management roles in repairs and maintenance. Practice your responses, focusing on your solution-oriented mindset and customer-first approach. Remember, confidence is key!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Repairs and Contracts Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Repairs and Contracts Manager role. Highlight your leadership in repairs and maintenance, and don’t forget to showcase any relevant achievements that demonstrate your solution-focused mindset.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention how you can drive operational excellence and promote a customer-first approach, as these are key to our mission at StudySmarter.
Showcase Your Compliance Knowledge: Since compliance is crucial in this role, make sure to include any experience you have with regulatory standards in your application. We want to see how you’ve maintained high-quality service while ensuring safety and satisfaction for residents.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Trident Group
✨Know Your Stuff
Make sure you’re well-versed in the Repairs and Maintenance strategy. Familiarise yourself with the latest regulatory requirements and how they impact service delivery. This will show that you’re not just a candidate, but someone who’s genuinely invested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've driven cultural change in previous roles. Think about times when you promoted ownership and accountability within your team. This is key for a Senior Manager position, so be ready to discuss your approach to leading teams effectively.
✨Budget Savvy
Be prepared to talk about your experience managing budgets. Have specific examples ready that demonstrate how you’ve ensured value for money and cost control in past projects. This will highlight your financial acumen and ability to manage resources efficiently.
✨Customer-First Mindset
Think about how you’ve championed a customer-first approach in your previous roles. Be ready to share stories that illustrate how you’ve prioritised resident satisfaction and adapted services to meet their needs. This aligns perfectly with the company’s focus on delivering high-quality services.