At a Glance
- Tasks: Welcome visitors and ensure a safe, friendly environment at Oakland Village.
- Company: Join Trident Group, a caring organisation with over 60 years of community service.
- Benefits: Enjoy 34 days annual leave, birthday off, and flexible working options.
- Other info: Inclusive workplace focused on equality, diversity, and personal growth.
- Why this job: Be part of something bigger and make a real difference in people's lives.
- Qualifications: Experience in reception, strong organisational skills, and a team player attitude.
The predicted salary is between 13 - 13 € per hour.
To provide a welcoming function to customers at Oakland Village as part of a 24 hour service, raising any concerns, and reporting these in line with policy and procedure.
What You’ll Be Doing
- Proactively approach the promotion of traditional values, demonstrating pride in the work and service delivery.
- To ensure the health, wellbeing and safety of vulnerable adults, young people and children in line with Safeguarding regulations.
- Attending all training courses and delivering on the outcomes.
- Receiving visitors and customers at reception in a professional, polite and courteous manner and deal with all routine enquiries, challenging where appropriate.
- Effectively manage own workload.
- High attention to detail and high level of accuracy.
- Effectively communicate across all mediums.
- Undertaking routine checks to ensure security, health and safety and general tidiness.
- Co‑ordinating access for services to the building.
- Keeping accurate and appropriate recordings of activities undertaken throughout the shift.
- Liaising with support staff to ensure the customer’s needs are continually met.
- Any other duties as required by the role.
Who we’re looking for?
- General administration experience of working within a busy reception.
- Experience of processing documents in accordance with written procedures.
- Experience of working with Microsoft applications.
- Excellent organisational skills.
- The ability to work both autonomously and as part of a team.
- Reliable and punctual.
- Ability to maintain confidentiality.
- Flexible.
- Creative.
- Team Player.
- Strong Interpersonal Skills.
- High level of professional integrity.
Why join us?
This is not just a ‘job’ this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day. Our purpose is putting people and communities at the heart of our services and the safe homes we provide.
The Benefits
- 34 days annual leave, plus the option to purchase up to 5 additional days.
- A day off for your birthday.
- 4 days off when you move home.
- Life assurance (3 x salary).
- Employee Assistance programme & wellbeing programme.
- Flexible Working options.
- Learning & Development opportunities.
Who we are?
Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more.
We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.
Disabled Confident Committed Employer: Ensure our recruitment process is inclusive and accessible. Communicating and promoting vacancies. Offering an interview to disabled people. Anticipating and providing reasonable adjustments as required. Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work. At least one activity that will make a difference for disabled people.
Receptionist in Swadlincote employer: Trident Group – UK
Trident Group is an exceptional employer, offering a fulfilling role as a Receptionist at Oakland Village in Swadlincote, where you can make a meaningful impact on the lives of vulnerable individuals. With a strong commitment to employee wellbeing, the company provides generous benefits including 34 days of annual leave, flexible working options, and extensive learning and development opportunities, all within a supportive and inclusive work culture that values collaboration and accountability. Join us to be part of a dedicated team that prioritises community and personal growth, ensuring job satisfaction and pride in your contributions every day.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Swadlincote
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Trident Group. Check out their values and mission. This way, you can show how your own values align with theirs during the chat.
✨Tip Number 2
Practice makes perfect! Run through common receptionist scenarios with a friend or in front of a mirror. Think about how you'd handle challenging enquiries or manage multiple tasks at once. Confidence is key!
✨Tip Number 3
Dress the part! First impressions matter, especially in a reception role. Choose an outfit that’s professional yet comfortable, so you can focus on showcasing your skills rather than worrying about your attire.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Receptionist in Swadlincote
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role like Receptionist where interpersonal skills are key.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience in administration and customer service. We love seeing how your skills align with our values and the specific responsibilities of the role.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, attention to detail is crucial for this role, so make sure there are no typos or errors!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Trident Group – UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist at Oakland Village. Familiarise yourself with their values and how they promote health and safety, especially for vulnerable individuals. This will help you demonstrate your alignment with their mission during the conversation.
✨Showcase Your Interpersonal Skills
As a receptionist, strong interpersonal skills are key. Prepare examples of how you've effectively communicated with customers or handled challenging situations in the past. This will show that you can maintain professionalism and courtesy, even under pressure.
✨Highlight Your Organisational Abilities
Be ready to discuss your experience with managing workloads and keeping accurate records. Think of specific instances where your attention to detail made a difference. This will reassure them that you can handle the administrative tasks required for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how the team collaborates to meet customer needs. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
