At a Glance
- Tasks: Welcome customers, manage enquiries, and ensure safety and wellbeing.
- Company: Join a caring organisation focused on community and support.
- Benefits: 34 days leave, birthday off, life assurance, and employee assistance.
- Other info: Flexible hours with opportunities for personal growth and job satisfaction.
- Why this job: Be part of something bigger and make a real difference every day.
- Qualifications: Experience in reception, strong organisational skills, and team player.
The predicted salary is between 27800 - 27800 £ per year.
To provide a welcoming function to customers at Oakland Village as part of a 24 hour service, raising any concerns, and reporting these in line with policy and procedure.
What You’ll Be Doing:
- Proactively approach the promotion of traditional values, demonstrating pride in the work and service delivery.
- Ensure the health, wellbeing and safety of vulnerable adults, young people and children in line with Safeguarding regulations.
- Attend all training courses and deliver on the outcomes.
- Receive visitors and customers at reception in a professional, polite and courteous manner and deal with all routine enquiries, challenging where appropriate.
- Effectively manage own workload with high attention to detail and high level of accuracy.
- Effectively communicate across all mediums.
- Undertake routine checks to ensure security, health and safety and general tidiness.
- Co‑ordinate access for services to the building.
- Keep accurate and appropriate recordings of activities undertaken throughout the shift.
- Liaise with support staff to ensure the customer’s needs are continually met.
- Any other duties as required by the role.
Who we’re looking for:
- General administration experience of working within a busy reception.
- Experience of processing documents in accordance with written procedures.
- Experience of working with Microsoft applications.
- Excellent organisational skills.
- The ability to work both autonomously and as part of a team.
- Reliable and punctual.
- Ability to maintain confidentiality.
- Flexible and creative.
- Team player with strong interpersonal skills.
- High level of professional integrity.
Why join us?
This is not just a ‘job’ this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day. Our purpose is putting people and communities at the heart of our services and the safe homes we provide.
The Benefits:
- 34 days annual leave, plus the option to purchase up to 5 additional days.
- A day off for your birthday.
- 4 days off when you move home.
- Life assurance (3 x salary).
- Employee Assistance programme.
Receptionist employer: Trident Group – UK
At Trident Group, we pride ourselves on fostering a supportive and inclusive work environment where every employee can thrive. As a Receptionist at our Oakland Village location, you will enjoy generous benefits such as 34 days of annual leave, a day off for your birthday, and opportunities for professional development, all while contributing to a meaningful mission that prioritises the wellbeing of vulnerable individuals and communities. Join us to be part of a dedicated team that values collaboration, accountability, and care in everything we do.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Oakland Village and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for visitors. Role-play common scenarios with a friend to boost your confidence and ensure you come across as professional and approachable.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've effectively managed your workload in previous roles. This will demonstrate that you can handle the busy environment at Oakland Village.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role like Receptionist where communication is key.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience, especially in administration and customer service. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, attention to detail is crucial for this role, so show us you can communicate effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Trident Group – UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist at Oakland Village. Familiarise yourself with their values and how they promote a welcoming environment. This will help you demonstrate your alignment with their mission during the interview.
✨Showcase Your Interpersonal Skills
As a receptionist, strong interpersonal skills are key. Prepare examples of how you've effectively communicated with customers or handled challenging situations in the past. This will show that you can maintain professionalism and courtesy, even under pressure.
✨Highlight Your Organisational Abilities
Being organised is crucial for this role. Bring up specific instances where you've managed your workload efficiently or kept accurate records. This will reassure them that you can handle the demands of a busy reception area.
✨Demonstrate Your Commitment to Safeguarding
Since the role involves working with vulnerable individuals, be ready to discuss your understanding of safeguarding regulations. Share any relevant training or experiences that highlight your commitment to health, wellbeing, and safety, which is essential for this position.
