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For Companies At a Glance
- Tasks: Support individuals and families in Telford and Wrekin to achieve independence and well-being.
- Company: A compassionate organisation focused on equality and community support.
- Benefits: 34 days annual leave, birthday off, flexible working, and professional development opportunities.
- Other info: Join a diverse team committed to continuous learning and community impact.
- Why this job: Make a real difference in people's lives while enjoying a supportive work environment.
- Qualifications: Motivated, compassionate, with strong communication skills and IT proficiency.
The predicted salary is between 19827 - 20982 £ per year.
£19,827.60 increasing 1st May £20,982.00 per annum, 30 hours per week.
About the Role
As a Lead Worker, you will provide early, targeted, and flexible support to individuals and families across Telford and Wrekin. You will work with young people aged 16-54 and older individuals aged 55+, supporting them to maintain their tenancies, achieve financial independence, and improve their health and well-being. This role focuses on homelessness prevention, tenancy sustainment, and promoting independent living.
What You'll Be Doing
- Conduct comprehensive assessments of customers’ housing, financial, health, and social support needs.
- Develop personalised, outcome-focused support plans tailored to individual strengths and goals.
- Collaborate with multi-agency partners to deliver coordinated and holistic support services.
- Provide practical assistance with budgeting, debt management, and accessing welfare benefits.
- Support customers in connecting with community services, reducing isolation, and fostering social inclusion.
- Uphold safeguarding standards, ensuring the health and safety of vulnerable individuals.
- Maintain accurate records, ensuring compliance with Key Performance Indicators (KPIs).
Qualifications
- A motivated and compassionate individual, driven to make a positive impact on the lives of vulnerable people.
- Ability to work autonomously and as part of a team, demonstrating accountability and professional integrity.
- Strong communication and advocacy skills, with experience working collaboratively with external agencies.
- Proficient in IT systems and record‑keeping, ensuring accurate documentation of customer support.
- Knowledge of housing‑related support, financial management, and safeguarding practices.
- Flexibility and adaptability in supporting a diverse caseload across multiple locations.
- A commitment to continuous professional development.
Benefits
- 34 days annual leave, plus the option to purchase up to 5 additional days.
- A day off for your birthday.
- 4 days off when you move home.
- Life assurance (3 × salary).
- Employee Assistance programme & wellbeing programme.
- Flexible Working options.
- Learning & Development opportunities.
Equality and Inclusion
We celebrate Equality, Diversity, and Inclusion. As a trauma‑informed organisation we are continually striving to build a community where everyone feels valued, respected, and guided by our beacon of hope.
Lead Worker in Market Drayton employer: Trident Group – UK
Contact Detail:
Trident Group – UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Worker in Market Drayton
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in making a positive impact.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experiences and how they relate to the role of Lead Worker, especially in areas like tenancy sustainment and community support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and passionate about supporting vulnerable individuals.
We think you need these skills to ace Lead Worker in Market Drayton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Lead Worker. We want to see how you can make a positive impact on the lives of vulnerable people, so don’t hold back!
Showcase Your Communication Skills: Since strong communication is key in this role, use your application to demonstrate your ability to convey ideas clearly. Whether it’s through your cover letter or CV, let us see your advocacy skills shine!
Highlight Relevant Experience: If you've worked with young people or older individuals before, make sure to mention it! We’re looking for someone who understands the challenges faced by our customers, so share any relevant experiences that showcase your understanding.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Trident Group – UK
✨Know Your Stuff
Make sure you understand the role of a Lead Worker inside out. Familiarise yourself with homelessness prevention, tenancy sustainment, and the specific needs of the age groups you'll be working with. This knowledge will help you answer questions confidently and show your passion for making a difference.
✨Showcase Your Skills
Prepare examples that highlight your strong communication and advocacy skills. Think about times you've collaborated with external agencies or supported individuals in need. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Be Person-Centred
Demonstrate your ability to develop personalised support plans by discussing how you would assess individual needs. Talk about your approach to building rapport and trust with clients, as well as how you would adapt your strategies to meet diverse needs across different locations.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could include inquiries about the team dynamics, ongoing training opportunities, or how the organisation measures success in supporting clients. It shows you're genuinely interested and engaged in the role.