Lead Worker YPLW Plus – Ravenhurst Cottages, Birmingham
Salary: £26,227.50 per annum
Hours: 37.5 per week
Closing Date: 24th July 2026
About The Role
To provide ‘Person Centered’ / Trauma Informed support to customers, reporting any safeguarding concerns in line with policy and procedure. To support customers with life skills and empower them to make a positive contribution to society and become self‑sufficient; this includes recording case studies that reflect achievements of outcomes.
What You’ll Be Doing
- Providing a flexible, responsive service which operates in a timely and person‑centred manner
- Signposting customers to relevant sources of information, support, guidance and advice
- Effectively working in partnership with external agencies for the benefit of customers
- Completing and following clear risk assessments, and adhering to the organisation’s Health and Safety Policy
- Completing and maintaining accurate records in line with the requirements (including detailed support plans, risk assessments and regular checks)
- Ensuring all service delivery is non‑judgemental and delivered in line with equality and diversity requirements
- Accurately record and capture client risk information and contribute to the formation of risk management plans
- Ensuring the health, wellbeing and safety of vulnerable adults, young people and children in line with Safeguarding regulations, and playing an active role in working flexibly to support the service as and when necessary
Essential
- A working knowledge of legislation in regard to delivering support to vulnerable people
- Experience of working within a busy support environment
- Experience of keeping accurate and compliant records
- Experience of working with Microsoft applications
- A working knowledge of all aspects of Safeguarding policies and procedures
- Experience using a management information system like InForm
Who We’re Looking For
- Reliable and punctual
- Trustworthy
- Ability to maintain confidentiality
- Creative
- Strong interpersonal skills
- Excellent communication skills
- Person Centred / Trauma Informed approach
- Accurate and factual record keeping
- Methodical
- Strong work ethic
- The ability to empathise with vulnerable adults in need of support
Benefits
- 34 days annual leave, plus the option to purchase up to 5 additional days
- A day off for your birthday
- 4 days off when you move home
- Life assurance (3x salary)
- Employee Assistance programme & wellbeing programme
- Flexible Working options
- Learning & Development opportunities
Equality, Diversity, and Inclusion
Trident Group celebrates Equality, Diversity, and Inclusion. As a trauma‑informed organisation, we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.
As a Disability Confident Committed Employer, we have committed to ensuring our recruitment process is inclusive and accessible; communicating and promoting vacancies; offering an interview to disabled people; anticipating and providing reasonable adjustments as required; supporting any existing employee who acquires a disability or long‑term health condition, enabling them to stay in work; and at least one activity that will make a difference for disabled people.
Lead Worker YPLW Plus employer: Trident Group – UK
Trident Group is an exceptional employer that prioritises the well-being and professional growth of its staff. With a supportive work culture in Birmingham, employees enjoy generous benefits such as 34 days of annual leave and ample learning opportunities, all while making a meaningful impact in the lives of vulnerable individuals. Join us to be part of a dedicated team that values flexibility and collaboration in delivering essential support services.
