At a Glance
- Tasks: Provide personalised support to help adults achieve stability and independence.
- Company: Join Trident Group, a caring organisation with over 60 years of experience.
- Benefits: Enjoy 34 days annual leave, flexible working, and a day off for your birthday.
- Other info: Be part of a diverse team focused on community well-being and support.
- Why this job: Make a real difference in people's lives while gaining job satisfaction and pride.
- Qualifications: Empathy, strong communication skills, and a commitment to equality are essential.
The predicted salary is between 24706 - 34688 £ per year.
VRF - 172523
Lead Worker - Rakeway, Birmingham
£26,227.50 per annum
37.5 hours per week - Permanent Contract
8th July 2026
About the role
To provide early and targeted support to aid the recovery and resilience of single adults or childless couples with multiple vulnerabilities, working flexibly across the city supporting people in their own homes within supported housing settings, or in locations of their choice.
What you’ll be doing
- Undertake effective needs and risk assessments with people referred to the service in accordance with the service’s eligibility criteria.
- Deliver a flexible service, increasing or reducing the frequency and intensity of support as required and re-introduce support to dormant cases should any tenancy or support issues arise.
- Support customers to sustain accommodation, improve health and well-being outcomes, develop skills required to live independently, including offering practical support, maximising income, budgeting, addressing debt.
- Act as a community navigator, linking customers into local services and activities to establish networks of support and reduce social isolation.
- Work in collaboration with key agencies such as housing, health and substance misuse services and act as an advocate, unblocking barriers to facilitate access to services.
- Adopt effective methods to consult and involve service users in the planning and delivery of the service they receive.
- Proactively approach the promotion of traditional values, demonstrating pride in the work and service delivery.
Who we’re looking for
- Experience of agile working across locations to support a case load of customers is desirable but not essential.
- Excellent communication skills.
- Proficient in using IT packages to capture all elements of support provided and producing databases and reports when required.
- A relevant qualification specific to the role is desirable but not essential.
- An understanding of the health and social care needs of the people receiving the service.
- A working knowledge of legislation in regard to delivering support to young people.
- The ability to develop effective working relationships with colleagues and professionals within partner agencies.
The benefits
- 34 days annual leave, plus the option to purchase up to 5 additional days.
- A day off for your birthday.
- 4 days off when you move home.
- Life assurance (3 x salary).
- Employee Assistance programme & wellbeing programme.
- Flexible Working options.
- Learning & Development opportunities.
Equality, Diversity and Inclusion
We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.
As a Disability Confident Committed Employer, we have committed to:
- ensure our recruitment process is inclusive and accessible.
- communicating and promoting vacancies.
- offering an interview to disabled people.
- anticipating and providing reasonable adjustments as required.
- supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work.
- at least one activity that will make a difference for disabled people.
Lead Worker in Birmingham employer: Trident Group – UK
Trident Group is an exceptional employer dedicated to enhancing the well-being of individuals in Birmingham through a supportive and collaborative work culture. With a strong focus on employee growth, we offer extensive benefits including 34 days of annual leave, flexible working options, and opportunities for professional development, all while making a meaningful impact in the community. Join us to be part of a caring team that values diversity and inclusion, ensuring every staff member feels respected and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Worker in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Trident Group. Check out their website and social media to understand their values and how they support the community. This will help you tailor your answers and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions related to person-centred support and multi-agency collaboration. The more comfortable you are with your responses, the more confident you'll feel during the real deal!
✨Tip Number 3
Show your passion! When discussing your experiences, highlight specific moments where you made a difference in someone's life. Whether it’s through empathy or problem-solving, let your enthusiasm for helping others shine through. This is what the role is all about!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. Plus, it keeps you fresh in their minds as they make their decision!
We think you need these skills to ace Lead Worker in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Lead Worker role. Highlight any relevant experience you have in supporting individuals facing challenges, as this will show us you're a great fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for enhancing well-being and how your values align with ours. Share specific examples of how you've made a difference in similar roles.
Showcase Your Empathy:In your application, let us see your empathetic side. Talk about your understanding of the complex challenges faced by our residents and how you can contribute to their journey towards independence.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Trident Group – UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Lead Worker role and its responsibilities. Familiarise yourself with the key challenges faced by the residents and think about how your experiences align with the job description. This will help you articulate your passion for enhancing well-being and supporting individuals.
✨Showcase Your Empathy
During the interview, demonstrate your empathetic nature and friendly attitude. Share personal stories or experiences that highlight your understanding of the complex challenges faced by the residents. This will show that you genuinely care about their well-being and are committed to making a difference.
✨Highlight Collaboration Skills
Since the role involves working with multi-disciplinary teams, be prepared to discuss your experience in collaboration. Provide examples of how you've successfully worked with others to deliver person-centred support. This will illustrate your ability to integrate effectively within the service.
✨Prepare Questions About the Service
At the end of the interview, have some thoughtful questions ready about the Health and Wellbeing Accommodation Service. Ask about their approach to community integration or how they measure success in supporting residents. This shows your genuine interest in the role and the organisation's mission.
