Intensive Housing Management Officer (IHMO)

Intensive Housing Management Officer (IHMO)

Full-Time No working from home possible
Trident Group – UK

Reference - 166863

Intensive Housing Management Officer

Derby

£28,330.48 per annum

37.5 hours per week

25th June 2026

About the role

An opportunity to work within our Intensive Housing Management service that are based within supported housing environments within: Adult Services in Birmingham and Sandwell. Domestic Abuse services in Birmingham and Derbyshire and Young People Services in Birmingham.

What you’ll be doing

These roles will be Derby Based within our Domestic Violence Service

You will create and maintain tenancies, whilst also maximising income to Trident through efficient and effective oversight with all aspects of tenancies including well‑being checks, management of voids and home moves, anti‑social behaviour, safeguarding, impacts of welfare reform and resident engagement.

Maintaining a focus on supported housing management that creates and sustains safe, productive, and thriving communities by encouraging residents to take an active interest and role in the places in which they live, working with them and other partners to identify and deliver improvements such as best use of stock reviews and the development of community hubs.

To pro‑actively work with colleagues in the Homes and Community Department and across all Trident departments, to achieve the department’s strategy, vision, priorities, and Operational Action Plan and supporting the overall achievement of the Group’s Strategic Plan and regulatory compliance.

Who we’re looking for?

  • Experience of working collaboratively and effectively with other teams, with demonstrable success
  • Experience of working with housing management systems
  • Experience of working with Microsoft applications
  • Attention to detail including experience of keeping accurate and compliant records
  • Excellent communication and interpersonal skills
  • High level of professional integrity

Why join us?

This is not just a ‘job’ this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day.

Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be:

  • Trustworthy
  • Collaborative
  • Accountable
  • People Focused
  • Caring in all we do

The benefits

  • 34 days annual leave, plus the option to purchase up to 5 additional days
  • A day off for your birthday
  • 4 days off when you move home
  • Life assurance (3 x salary)
  • Employee Assistance programme & wellbeing programme
  • Flexible Working options
  • Learning & Development opportunities

Who we are?

Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more.

We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

Disability Confidence Commitment

  • ensure our recruitment process is inclusive and accessible
  • communicating and promoting vacancies
  • offering an interview to disabled people
  • anticipating and providing reasonable adjustments as required
  • supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
  • at least one activity that will make a difference for disabled people
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Trident Group – UK

Contact Details:

Trident Group – UK Recruitment Team