At a Glance
- Tasks: Create and manage tenancies while ensuring community well-being and engagement.
- Company: Join Trident Group, a leader in housing and community services.
- Benefits: Enjoy 34 days annual leave, flexible working, and professional development opportunities.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Make a real difference in people's lives and contribute to thriving communities.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 22700 - 30800 £ per year.
An opportunity to work within our Intensive Housing Management service that are based within supported housing environments within: Adult Services in Birmingham and Sandwell, Domestic Abuse services in Birmingham and Derbyshire, and Young People Services in Birmingham.
What You’ll Be Doing
You will create and maintain tenancies, whilst also maximising income to Trident through efficient and effective oversight with all aspects of tenancies including well-being checks, management of voids and home moves, anti-social behaviour, safeguarding, impacts of welfare reform and resident engagement. Maintaining a focus on supported housing management that creates and sustains safe, productive, and thriving communities by encouraging residents to take an active interest and role in the places in which they live, working with them and other partners to identify and deliver improvements such as best use of stock reviews and the development of community hubs. To pro-actively work with colleagues in the Homes and Community Department and across all Trident departments, to achieve the department’s strategy, vision, priorities, and Operational Action Plan and supporting the overall achievement of the Group’s Strategic Plan and regulatory compliance.
Who we’re looking for?
- Experience of working collaboratively and effectively with other teams, with demonstrable success
- Experience of working with housing management systems
- Experience of working with Microsoft applications
- Attention to detail including experience of keeping accurate and compliant records
- Excellent communication and interpersonal skills
- High level of professional integrity
Why join us?
This is not just a ‘job’ this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day. Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be:
- Trustworthy
- Collaborative
- Accountable
- People Focused
- Caring in all we do
The Benefits
- 34 days annual leave, plus the option to purchase up to 5 additional days
- A day off for your birthday
- 4 days off when you move home
- Life assurance (3 x salary)
- Employee Assistance programme & wellbeing programme
- Flexible Working options
- Learning & Development opportunities
Who we are?
Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more. The Group consists of:
- Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
- Trident Reach, which is a registered care and support charity delivering trauma informed care and support services.
We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope. As a Disability Confident Committed Employer, we have committed to:
- ensure our recruitment process is inclusive and accessible
- communicating and promoting vacancies
- offering an interview to disabled people
- anticipating and providing reasonable adjustments as required
- supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
- at least one activity that will make a difference for disabled people
How to apply?
If you think this role is a good fit for you, click apply and upload your CV! All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK. Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and Barring Service (DBS). We reserve the right to close this vacancy early should sufficient applications be received.
Intensive Housing Management Officer employer: Trident Group – UK
Trident Group is an exceptional employer that prioritises the well-being of its employees and the communities they serve. With a strong focus on collaboration, accountability, and inclusivity, staff enjoy generous benefits such as 34 days of annual leave, flexible working options, and extensive learning and development opportunities. Working in Birmingham, you will be part of a dedicated team committed to making a meaningful impact in supported housing environments, fostering safe and thriving communities.
StudySmarter Expert Advice🤫
We think this is how you could land Intensive Housing Management Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing management field, especially those connected to Trident. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching Trident's values and recent projects. Show us that you’re not just another candidate but someone who genuinely cares about making a difference in the community.
✨Tip Number 3
Practice your communication skills! Since this role involves working with residents and colleagues, being able to articulate your thoughts clearly will set you apart. Try mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Trident.
We think you need these skills to ace Intensive Housing Management Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Intensive Housing Management Officer role. Highlight your experience with housing management systems and any relevant teamwork you've done, as we love collaboration!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supported housing and how you can contribute to creating thriving communities. Show us your personality and commitment to our values.
Be Detail-Oriented:Attention to detail is key in this role. Ensure your application is free from typos and errors, and that all your records are accurate. This shows us you take pride in your work and understand the importance of compliance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Trident Group – UK
✨Know Your Stuff
Make sure you understand the role of an Intensive Housing Management Officer inside out. Familiarise yourself with the key responsibilities, such as tenancy management and community engagement. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in housing management and collaboration with teams. Highlight any successes you've had in maintaining records or managing anti-social behaviour, as these are crucial for the role.
✨Communicate Clearly
Since excellent communication skills are a must, practice articulating your thoughts clearly and concisely. You might want to rehearse common interview questions with a friend or in front of a mirror to boost your confidence and ensure you convey your ideas effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or future projects. This shows your enthusiasm for the role and helps you determine if the organisation aligns with your values and career goals.
