At a Glance
- Tasks: Provide person-centred support to empower customers towards independence.
- Company: Join a supportive organisation dedicated to equality and inclusion.
- Benefits: Enjoy 34 days annual leave, birthday off, and flexible working options.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience with vulnerable people and strong communication skills required.
The predicted salary is between 27800 - 27800 € per year.
About the Role
Provide person‑centered support to customers as part of a support service. Support customers with life skills and empower them to achieve independence. The role involves working at the Birmingham location, paid £13.45 per hour on a 0‑hour contract.
Responsibilities
- Provide a flexible, responsive service in a timely and person‑centred manner.
- Signpost customers to relevant sources of information, support, guidance and advice.
- Effectively work in partnership with external agencies for the benefit of customers.
- Accurately record and capture client risk information and contribute to the formation of risk management plans.
- Adhere to the organisation’s health and safety policy.
- Adhere to the organisation’s adult and children’s safeguarding policy.
- Follow the organisation’s incident management policy.
- Complete and maintain accurate records in line with requirements (including detailed support plans and regular checks).
- Ensure all service delivery is non‑judgemental and delivered in line with equality and diversity requirements.
- Attend all training courses and deliver on the outcomes.
- Perform any other duties as required by the role.
Qualifications and Experience
- Working knowledge of legislation regarding delivery of support to vulnerable people.
- Experience keeping accurate and compliant records.
- Experience working with Microsoft applications.
- A relevant qualification specific to the role.
- Experience working within a busy support environment.
- Ability to work autonomously and as part of a team.
- Accountable and reliable, punctual.
- Ability to maintain confidentiality.
- Use of initiative.
- Flexible, creative, strong interpersonal skills.
- Excellent communication skills.
- High level of professional integrity.
- Person‑centred approach.
- Accurate, methodical, time management.
Benefits
- 34 days annual leave, plus option to purchase up to 5 additional days.
- A day off for your birthday.
- 4 days off when you move home.
- Life assurance (3× salary).
- Employee assistance and wellbeing programme.
- Flexible working options.
- Learning & development opportunities.
Equality, Diversity and Inclusion
Trident Group celebrates equality, diversity, and inclusion. As a trauma‑informed organisation we strive to build a community where everyone feels valued, respected, and equally guided by our beacon of hope. As a disability‑confident employer, we commit to ensuring an inclusive and accessible recruitment process, offering reasonable adjustments, and supporting employees who acquire a disability or long‑term health condition.
Casual Community Support Worker employer: Trident Group – UK
Trident Group is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture in Birmingham. With benefits such as 34 days of annual leave, flexible working options, and a commitment to equality and diversity, employees are empowered to grow both personally and professionally while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Community Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the community support field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for supporting vulnerable people shine through. Share personal stories or experiences that highlight your commitment to person-centred care.
✨Tip Number 3
Prepare for interviews by practising common questions related to community support work. Think about how you can demonstrate your knowledge of relevant legislation and your experience with record-keeping. We’ve got your back with resources to help you ace those interviews!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search!
We think you need these skills to ace Casual Community Support Worker
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Casual Community Support Worker. We want to see how you can provide person-centred support and empower customers!
Showcase Your Experience:Don’t forget to mention any relevant experience you have in supporting vulnerable people or working in busy environments. We love seeing examples of how you've kept accurate records and worked with Microsoft applications.
Be Person-Centred:When writing your application, keep a person-centred approach in mind. Share stories or examples that demonstrate your strong interpersonal skills and how you’ve made a positive impact on others’ lives.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Trident Group – UK
✨Know Your Stuff
Make sure you brush up on the legislation regarding support for vulnerable people. Understanding the legal framework will show that you're serious about the role and can help you answer questions confidently.
✨Showcase Your Experience
Be ready to share specific examples from your past work where you've provided person-centred support or worked in a busy environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Your Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly. You might be asked how you would handle difficult situations with clients, so think of scenarios where your communication made a difference.
✨Emphasise Flexibility and Teamwork
This role requires a flexible approach and the ability to work both autonomously and as part of a team. Be prepared to discuss how you've adapted to changing circumstances in previous jobs and how you collaborate with others to achieve common goals.
