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- Tasks: Support tenants and ensure effective income collection through home visits and communication.
- Company: Established housing association dedicated to community service in Birmingham.
- Benefits: Car allowance, 34 days annual leave, and additional perks.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Experience in social housing, income recovery, and strong communication skills.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
An established housing association in Birmingham is seeking an Income Officer to ensure effective income collection from customers. The role includes conducting home visits, maintaining knowledge of housing benefits, and liaising with relevant departments.
Applicants should have:
- Experience in social housing and income recovery
- Strong communication skills
- Computer literacy
This position offers a car allowance and 34 days of annual leave plus additional benefits, contributing to meaningful community service.
Income Recovery & Tenancy Support Officer in Birmingham employer: Trident Group – UK
Contact Detail:
Trident Group – UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Recovery & Tenancy Support Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in income recovery. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for those home visits! Brush up on your communication skills and be ready to discuss how you can support tenants effectively. Show them you’re not just about numbers but also about making a difference.
✨Tip Number 3
Stay updated on housing benefits and policies. Knowing the ins and outs will not only impress during interviews but also help you stand out as someone who’s genuinely passionate about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our community.
We think you need these skills to ace Income Recovery & Tenancy Support Officer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and income recovery. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for community service.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started!
How to prepare for a job interview at Trident Group – UK
✨Know Your Stuff About Income Recovery
Make sure you brush up on your knowledge of income recovery processes and housing benefits. Familiarise yourself with the specific challenges faced in social housing, as this will show that you understand the role and can hit the ground running.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with customers or colleagues in the past. Think about situations where you resolved conflicts or provided support, as these will highlight your interpersonal skills.
✨Be Ready for Home Visit Scenarios
Expect questions about conducting home visits. Prepare to discuss how you would approach sensitive situations and ensure customer comfort while collecting income. This will demonstrate your empathy and professionalism in handling potentially difficult conversations.
✨Get Tech-Savvy
As being computer literate is a must, be prepared to talk about the software and tools you’ve used in previous roles. If you have experience with specific housing management systems, mention them, as this could give you an edge over other candidates.