DALT Female Support Worker in Birmingham

We are looking to recruit a Domestic Abuse Long-Term Accommodation Female Support Worker on a full-time basis, for our Domestic Abuses Service in Birmingham. The role is permanent with the opportunity of working 37.5 hours a week.

About You

We are looking for a DALT Female Support Worker who is empathic, highly motivated, energetic, and an experienced individual to join our diverse staff team to deliver a quality service provision to vulnerable adults and their children. You will have worked in a refuge or support setting and be able to demonstrate this. You will be responsible for looking after service users and supporting them with their daily requirements and the day-to-day running of the commissioned services and building functions.

You will have sound knowledge and understanding of Domestic Violence and Abuse and the impact on the customer and their children. Good knowledge and understanding of how to apply for Universal Credit, housing applications, support women with no recourse to public funds, work with professionals if a woman is applying for her indefinite leave to remain, able to access languages for those with language barriers and support with applying for grants once a customer is ready to move on. Familiar with other Services in the Birmingham area which can provide additional support for your customer, and you must be able to communicate and advocate effectively with other professionals on behalf of your customer.

Deliver a ‘whole family approach’ to the individuals, families and children that access our commissioned services, this will enable work with both the family unit and children affected by domestic abuse (individually and in groups), support during pregnancy, an early help focus, healthy relationship work, links to local schools, Children’s Trust, CAFCASS etc. Support individuals with life skills, to better manage their finances by reducing debt and increasing income. Signpost customers to relevant sources of support, for additional guidance and advice. Provide crisis intervention where necessary to prevent customer situations escalating. Be fully aware of any issues that may affect customer well-being e.g. homelessness, domestic abuse, drug, and alcohol addiction. Provide a flexible service and where necessary work across all refuge sites. Always operate in a person-centred and professional manner. Work with customers to prepare them for their own homes and risk assess for any safety measures that will need to be in place. Competent in use of IT and DATA Systems, keeping files updated. Work on a rotated Helpline to take referrals coming into refuge and complete DASH Risk Assessment – must have good knowledge of MARAC protocols and Safeguarding arrangements.

Why join us?

This is not just a ‘job’ this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day. Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be: Trustworthy, Collaborative, Accountable, People Focused, Caring in all we do.

The benefits

• 34 days annual leave, plus the option to purchase up to 5 additional days
• A day off for your birthday
• 4 days off when you move home
• Life assurance (3 x salary)
• Employee Assistance programme & wellbeing programme
• Flexible Working options
• Learning & Development opportunities

Who we are?

Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more. The Group consists of: Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance; Trident Reach, which is a registered care and support charity delivering trauma informed care and support services.

We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible, communicating and promoting vacancies, offering an interview to disabled people, anticipating and providing reasonable adjustments as required, supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work, and at least one activity that will make a difference for disabled people.

How to apply?

If you think this role is a good fit for you, click apply and upload your CV! All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK. Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and Barring Service (DBS). We reserve the right to close this vacancy early should sufficient applications be received.