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For Companies At a Glance
- Tasks: Gain hands-on experience in customer service and sales while supporting a dynamic team.
- Company: Join Tricel Weston, a global leader in innovative water solutions.
- Benefits: Enjoy 24 days annual leave, flexible benefits, and career development support.
- Why this job: Kickstart your career with a qualification and make a real impact in customer service.
- Qualifications: GCSEs or equivalent, strong communication skills, and a positive attitude.
- Other info: Be part of a supportive team with excellent growth opportunities.
The predicted salary is between 15579 - 24751 ÂŁ per year.
Kickstart Your Career with Tricel Weston. Join us for an exciting opportunity to launch your career while achieving a Customer Service Specialist qualification. As part of our growing team, you’ll experience every stage of the customer journey and gain valuable skills to build a strong future in customer service and sales.
Why Choose Tricel Weston?
Tricel is a global market leader in the manufacture and installation of large- and small-scale water storage tanks, fire sprinkler tanks and biofilters. With over 60 years’ experience, our manufacturing and distribution abilities allow us to provide our product solutions throughout the United Kingdom and worldwide. Our company ethos “Generations of Innovation” is built around three interlinking themes: Innovation, Quality and Heritage. At Tricel, the customer is at the heart of everything we do.
What You’ll Be Doing
- Responding to customer enquiries
- Guiding customers through the sales process
- Preparing and processing orders
- Supporting dispatch and after-sales communications
- Building strong product and systems knowledge
- Working collaboratively with the internal and external sales
What We’re Looking For
- GCSEs or equivalent Level 2 English and Maths (or willingness to achieve them)
- Strong communication and interpersonal skills
- Good IT skills
- Excellent attention to detail
- A positive approach to customer care
- Problem-solving skills
- Enthusiasm for working in a fast-paced team environment
Benefits At Tricel Weston
We take care of our people. You’ll enjoy:
- 24 days annual leave + bank holidays
- Flexi-benefits – option to increase annual leave
- Employee Assistance Programme – wellbeing support for you and your family
- Annual bonus scheme
- Company pension
- Full training and career development support
- Employee Recognition Scheme
- Christmas Voucher
Salary & Hours
ÂŁ15,579- ÂŁ24,751 per year
37.45 hours per week (Monday – Thursday 8.30 a.m. – 5.00 p.m. & Friday 8.30 a.m. – 4.00 p.m.)
45-minute daily lunch break
Next Steps
If your application is suitable, you will be invited to an initial phone screening within 14 days of applying. Ready to start your career journey? Apply today and join the team at Tricel Weston!
Customer Service Apprentice in Weston-super-Mare employer: TRICEL
Contact Detail:
TRICEL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprentice in Weston-super-Mare
✨Tip Number 1
Get to know the company! Research Tricel Weston and understand their products and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can clearly express your thoughts and ideas. Role-play with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you successfully resolved issues. This will demonstrate your ability to handle challenges in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and makes it easier for us to keep track of your application.
We think you need these skills to ace Customer Service Apprentice in Weston-super-Mare
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Customer Service Apprentice role. We want to see your personality shine through, so don’t be afraid to let us know why you’re excited about this opportunity!
Show Off Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate your ability to convey information clearly. Whether it’s in your cover letter or CV, make sure we can see your knack for engaging with others.
Highlight Your Problem-Solving Abilities: We love a good problem-solver! Share examples of how you've tackled challenges in the past, whether in school, work, or even in your personal life. This will show us that you have the right mindset for a fast-paced team environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at TRICEL
✨Know the Company Inside Out
Before your interview, take some time to research Tricel Weston. Understand their products, values, and what makes them a leader in the industry. This will not only impress your interviewers but also help you tailor your answers to align with their ethos of 'Innovation, Quality, and Heritage'.
✨Showcase Your Communication Skills
As a Customer Service Apprentice, strong communication is key. During the interview, practice clear and confident speaking. Use examples from your past experiences where you successfully communicated with others, whether in school projects or part-time jobs, to demonstrate your interpersonal skills.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios. Think about how you would handle difficult customers or resolve issues. Practising your responses can help you feel more at ease during the interview and show that you're ready to tackle real-world challenges.
✨Express Your Enthusiasm
Let your passion for customer service shine through! Talk about why you want to work in this field and what excites you about the opportunity at Tricel Weston. A positive attitude can make a lasting impression and show that you're a great fit for their fast-paced team environment.