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For Companies At a Glance
- Tasks: Manage logistics to ensure timely delivery and excellent customer service.
- Company: Join Tricel Weston, a dynamic company focused on customer satisfaction and teamwork.
- Benefits: Enjoy 24 days holiday, a pension contribution, and wellbeing events.
- Why this job: Be part of a supportive team that values your input and offers growth opportunities.
- Qualifications: Attention to detail, customer service skills, and experience in a fast-paced environment required.
- Other info: Flexible working hours with a proactive and 'can do' attitude encouraged.
The predicted salary is between 24000 - 36000 £ per year.
Are you an experienced
Logistics Administrator
looking for a new challenge? We have a great opportunity to join our brilliant Customer Services Team at Tricel Weston, reporting directly to our Customer Services & Logistics Manager. The successful candidate will be responsible for ensuring all finished goods are collected and delivered to meet customer expectations, including programmed works to their requirements and provides excellent customer service and satisfaction.
Role and Responsibilities
- Liaising with other departments to ensure products are delivered to meet customers program and requirements to give customer satisfaction.
- Selecting the most appropriate haulage company to deliver goods taking into consideration current contracts and selecting the most cost-effective solution whilst providing the required service to the customer.
- Booking goods out via haulage booking portals and IFS, including printing delivery notes, manifests and labels.
- Ensuring delivery paperwork is distributed to departments prior to collation as required.
- Ensuring compliance with customer Logistic plans including completion and submission of booking forms as required.
- Liaising with customers to advise delivery details and confirm any additional or specialist requirements.
- Updating and maintaining data on IFS and systems as required.
- Ensuring delivery paperwork is collated and passed to Accounts for invoicing.
- Liaising with Sales Estimators / Engineers regarding information relevant to their key accounts.
- Weekly transport report to ascertain delivery requirements for the following week.
- Prior to dispatching goods ensuring they have Accounts sign off.
- Providing interdepartmental cover as required.
- Taking incoming telephone calls for post-sale queries.
- Any other duties as assigned, to support the Company.
Preferred Skills
- Attention to detail
- Flexible and proactive attitude
- Ability to work on your own and self-manage wisely to the benefit of the company whilst being a team player.
- \’Can do\’ attitude.
- Ability to think quickly and problem solve.
- Commercial awareness
- Excellent telephone manner.
- Customer service focused.
- Good working knowledge of MS Office.
- Experience of working within a busy pressured environment.
- Excellent administration skills.
What do we offer?
At Tricel, we care about you and your progression. As well as a competitive salary and benefits package, we offer:
- Monday – Thursday 8:30am – 5pm, Friday 8:30am – 4pm.
- 32 days holiday (including 8 days
Logistics Administrator employer: TRICEL
Contact Detail:
TRICEL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Administrator
✨Tip Number 1
Familiarise yourself with logistics software and systems like IFS, as this role requires updating and maintaining data on such platforms. Having a good grasp of these tools will not only boost your confidence but also demonstrate your readiness for the job.
✨Tip Number 2
Brush up on your customer service skills, especially in handling post-sale queries. Being able to communicate effectively and provide excellent service will set you apart from other candidates.
✨Tip Number 3
Research the haulage companies that Tricel Weston works with. Understanding their contracts and services can help you discuss how you would select the most appropriate options for deliveries during the interview.
✨Tip Number 4
Prepare examples of how you've successfully managed logistics or administrative tasks in a busy environment. Highlighting your ability to think quickly and problem-solve will resonate well with the hiring team.
We think you need these skills to ace Logistics Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and customer service. Use keywords from the job description, such as 'liaising with departments' and 'booking goods out', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your attention to detail and proactive attitude. Mention specific examples of how you've successfully managed logistics or improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, emphasise skills that align with the job requirements, such as problem-solving abilities, commercial awareness, and proficiency in MS Office. This will help you stand out as a strong candidate.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Logistics Administrator.
How to prepare for a job interview at TRICEL
✨Showcase Your Customer Service Skills
As a Logistics Administrator, you'll be interacting with customers regularly. Be prepared to discuss your previous experiences in customer service and how you ensured customer satisfaction. Highlight specific examples where you went above and beyond to meet customer needs.
✨Demonstrate Attention to Detail
This role requires meticulous attention to detail, especially when handling delivery paperwork and compliance with logistics plans. During the interview, mention instances where your attention to detail made a significant impact on a project or task.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of examples where you had to think quickly and resolve issues under pressure. This will show your potential employer that you can handle the fast-paced environment of logistics.
✨Familiarise Yourself with Relevant Software
Since the role involves using IFS and haulage booking portals, it’s beneficial to have a basic understanding of these systems. If you have experience with similar software, be sure to mention it. If not, express your willingness to learn quickly.
