At a Glance
- Tasks: Manage sales operations and provide top-notch customer service in a dynamic environment.
- Company: Join Tricel, a supportive and fun workplace in Leeds.
- Benefits: Enjoy excellent growth opportunities, health initiatives, and a great work-life balance.
- Other info: Flexible hours and a chance to work across cultures await you!
- Why this job: Be part of a team that values collaboration and innovation while making a real impact.
- Qualifications: Experience in sales administration and strong communication skills are essential.
The predicted salary is between 24000 - 28000 £ per year.
We are seeking a Sales Administrator to join our team in Leeds and help manage the day‑to‑day operations of our sales function. In this role, you’ll be responsible for the administration of the office and liaising directly with customers, providing excellent customer service and support.
Responsibilities
- Ensure orders are processed in a timely fashion, in line with company procedures.
- Produce courier labels for sales orders to be dispatched.
- Administer purchase orders through Sage.
- Deal with customer enquiries both on the phone and in person.
- Monitor the office email and respond to customers in a timely manner.
- Produce quotations as requested by customers and the sales team.
- Liaise with customers on a regular basis to ensure deliveries are booked in.
- Deal with courier queries to meet customer expectations.
- File all paperwork correctly and in a timely manner.
- Print and process internet and eBay orders and mark them as dispatched.
- Process decant forms into the system as they arise.
- Scan and PDF all orders/manifests as instructed by the manager.
- Follow company policies and procedures at all times and make recommendations for improvements.
- Perform any other duties assigned by the line manager to meet the needs of the business.
Key Skills & Experience
- Previous experience in sales order processing or a similar administrative role.
- Strong organisational skills and attention to detail.
- Experience with CRM systems.
- Excellent communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- A proactive approach to problem‑solving and process improvement.
Personal Attributes
- Self‑motivated
- Can‑do attitude
- Excellent communicator
- Team spirit
- Organised
- Attention to detail
Benefits
- Excellent development and growth opportunities.
- Hours 08:30–16:30 Monday to Thursday and 08:00–15:30 Friday.
- Holidays 22 days plus bank holidays.
- A supportive and collaborative culture.
- A fun and dynamic work environment.
- Team‑oriented atmosphere.
- Good work‑life balance.
- Opportunity to work across countries and cultures.
- Employee Assistance Programme.
- Health and wellbeing initiatives.
Tricel is an equal opportunities employer.
Sales Administrator in Leeds employer: TRICEL
Tricel is an exceptional employer located in Leeds, offering a supportive and collaborative culture that fosters employee growth and development. With a fun and dynamic work environment, employees enjoy a good work-life balance, excellent benefits including health and wellbeing initiatives, and the opportunity to engage with diverse cultures across countries. Join us as a Sales Administrator and be part of a team-oriented atmosphere where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Leeds
✨Tip Number 1
Get to know the company! Research Tricel and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers regularly, it’s crucial to demonstrate your excellent verbal and written communication abilities. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. This will highlight your attention to detail and proactive approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Administrator in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in sales order processing and administration. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and attention to detail!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Sales Administrator role. Share specific examples of how you've provided excellent customer service or improved processes in previous jobs.
Show Off Your Communication Skills:Since this role involves liaising with customers, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and friendly – we love a good chat, even in writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at TRICEL
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator inside out. Familiarise yourself with sales order processing, CRM systems, and the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare to demonstrate your skills during the interview. Think of examples where you've successfully dealt with customer enquiries or resolved issues. Practising clear and concise responses will also help you shine when discussing your experiences.
✨Be Organised
Bring along any necessary documents, like your CV and references, neatly organised in a folder. This not only shows your attention to detail but also helps you stay calm and collected during the interview. Plus, being organised reflects the skills they'll be looking for in a Sales Administrator!
✨Ask Smart Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the team and grow within the company. It’s a great way to leave a lasting impression!
