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For Companies At a Glance
- Tasks: Lead internal sales, enhance customer satisfaction, and drive revenue growth.
- Company: Join Tricel Weston, a leading manufacturer with over 60 years of experience.
- Benefits: 32 days holiday, 5% pension contribution, and excellent development opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Degree in Business or Sales, with experience in internal sales management.
- Other info: Enjoy a supportive culture, work-life balance, and opportunities across countries.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are seeking a strategic and results‑driven Commercial Sales Manager (Internal) to lead our internal sales function. The successful candidate will be accountable for end‑to‑end customer experience, driving consistency, satisfaction, and process optimisation across all internal functions. Effective leadership and strategic vision will be critical in driving revenue growth.
Responsibilities
- Provide coaching, mentoring, and performance management to ensure team success.
- Promote a collaborative and customer‑focused culture across all internal functions.
- Champion initiatives to enhance customer satisfaction and loyalty.
- Ensure timely and accurate responses to customer inquiries and quotations.
- Work cross‑functionally to resolve issues and deliver a seamless customer experience.
- Leverage CRM and ERP systems to manage sales pipelines, customer data, and order processing.
- Drive adoption and optimisation of HubSpot (CRM) and IFS (ERP).
- Continuously improve internal processes to increase efficiency and service quality.
Candidate Profile
- Degree or equivalent in Business, Sales, or a related discipline.
- Professional certifications in sales, leadership, or CRM/ERP systems are advantageous.
- Proven experience in internal sales management, ideally within a technical or B2B environment.
- Strong leadership and team development capabilities.
- Strategic mindset with a track record of delivering revenue growth and customer retention.
- Excellent communication, negotiation, and stakeholder management skills.
- Advanced proficiency in CRM and ERP systems; HubSpot and IFS experience preferred.
- Strategic Thinker – Able to see the bigger picture and align team efforts with business goals.
- Customer‑Centric – Passionate about delivering exceptional service and building long‑term relationships.
- Data‑Driven – Comfortable using analytics to inform decisions and measure success.
- Adaptable & Resilient – Thrives in a fast‑paced environment and embraces change.
- Collaborative Leader – Encourages teamwork, open communication, and shared success.
- Detail‑Oriented – Ensures accuracy in quotations, reporting, and customer communications.
- Proactive & Results‑Focused – Takes initiative and drives outcomes with energy and accountability.
Key Performance Indicators (KPIs)
- Revenue growth and sales target achievement.
- Quotation conversion rates.
- Customer satisfaction and retention metrics.
- Team performance and engagement.
- CRM/ERP utilisation and data integrity.
What do we offer?
- Monday – Thursday 8:30am – 5pm, Friday 8:30am – 4pm.
- 32 days holiday (including 8 days bank holidays).
- 5% Employer Pension Contribution.
- Christmas Shutdown.
- Excellent development and growth opportunities.
- A supportive and collaborative culture.
- A fun and dynamic work environment.
- Team oriented atmosphere.
- Good work, life balance.
- Opportunity to work across countries and cultures.
- Employee Assistance Programme to provide wellbeing support.
- Health and Wellbeing initiatives.
- Mental Health First Aiders on site.
- Cycle to Work Scheme.
- Company Events.
- Employee Recognition Scheme - Quarterly Awards.
Who are Tricel Weston?
Tricel Weston is an established manufacturer of Glass Reinforced Plastic (GRP) products with over 60 years’ experience and industry knowledge. The company is a market leading supplier of GRP water storage tanks, housing and biofilters in the UK. Acquired by Tricel in 1999, the subsidiary has since operated to supply a comprehensive range of industry‑leading products to some of the most significant projects both domestically and internationally. Tricel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Commercial Sales Manager employer: TRICEL
Contact Detail:
TRICEL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Sales Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially if they relate to GRP. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Commercial Sales Manager. Highlight your leadership experience and customer-centric approach to stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Commercial Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Sales Manager role. Highlight your experience in internal sales management and any relevant certifications. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strategic mindset and customer-centric approach. Let us know why you're passionate about this role and how you can contribute to our team.
Showcase Your Leadership Skills: Since this role involves coaching and mentoring, be sure to highlight your leadership experience. Share examples of how you've developed teams and driven results in previous positions. We love a proactive and results-focused candidate!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you on board with our fantastic team at Tricel!
How to prepare for a job interview at TRICEL
✨Know Your Numbers
As a Commercial Sales Manager, you'll need to demonstrate your understanding of sales metrics. Brush up on key performance indicators like revenue growth and quotation conversion rates. Be ready to discuss how you've used data to drive results in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about examples where you've successfully coached or mentored a team. Prepare to share specific instances where your leadership made a difference in team performance or customer satisfaction.
✨Familiarise Yourself with CRM/ERP Systems
Since the job involves leveraging HubSpot and IFS, make sure you can speak confidently about your experience with these systems. If you have specific achievements related to process optimisation or data integrity, highlight those during the interview.
✨Emphasise Customer-Centricity
Tricel values a customer-focused culture, so be prepared to discuss how you've championed customer satisfaction in your past roles. Share stories that illustrate your commitment to building long-term relationships and enhancing the customer experience.
