At a Glance
- Tasks: Lead application support for Macro trading and manage complex incidents.
- Company: Global alternative investment firm with a focus on innovation.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to collaborate with global teams and drive improvements.
- Why this job: Shape processes and elevate trading system support in a high-impact role.
- Qualifications: 5+ years in application support, strong SQL, and Unix experience.
The predicted salary is between 70000 - 90000 € per year.
We’re partnering with a global alternative investment firm that’s expanding its Application Support capability for the Macro trading business. This team ensures a stable, resilient production environment, enabling investment professionals to operate with confidence while driving improvements across incident response and application reliability.
You’ll be stepping into a high-impact leadership role with a mandate to shape processes, strengthen communication channels, and elevate how trading systems are supported across the business.
What You’ll Be Doing- Lead the build-out of the application support function for Macro trading
- Act as the senior escalation point for complex incidents and outages
- Manage communications with end-users, traders, and senior technology stakeholders
- Oversee onboarding workflows including access management, setup, and user limits
- Train and mentor team members; maintain and improve documentation
- Review and enhance support processes, driving automation and consistency
- Partner with tech teams and users to define and deliver project plans
- Manage day-to-day team operations, including reporting on incident/request metrics
- 5+ years’ application support experience in financial services
- Strong SQL and scripting capability
- Hands-on Unix experience
- Proven ability to manage major outage communication and drive incident resolution
- Knowledge of order management workflows
- Strong stakeholder management and communication
This is an opportunity to take ownership of a critical support function and work closely with global investment and technology teams.
Senior Application Engineer - Tribus in London employer: Tribus
Join a leading global alternative investment firm that prioritises innovation and excellence in its Application Support team. With a strong focus on employee development, you will benefit from a collaborative work culture that encourages mentorship and continuous learning, all while being part of a dynamic environment that supports the fast-paced world of Macro trading. This role not only offers competitive benefits but also the unique opportunity to shape processes and drive improvements in a critical function within the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Application Engineer - Tribus in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at firms you’re eyeing. A friendly chat can open doors and give you insider info that could set you apart.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s culture and values. Tailor your responses to show how your experience aligns with their mission, especially in application support and incident management.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you note to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace the process. Plus, it shows you’re genuinely interested in joining our team and makes it easier for us to spot your application.
We think you need these skills to ace Senior Application Engineer - Tribus in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Application Engineer role. Highlight your experience in application support, especially in financial services, and showcase your SQL and scripting skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our Macro trading team. Don’t forget to mention your leadership experience and how you’ve improved processes in the past.
Showcase Your Communication Skills:Since this role involves managing communications with end-users and stakeholders, make sure to demonstrate your strong communication skills in your application. We love candidates who can articulate complex ideas clearly and effectively!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Tribus
✨Know Your Tech Inside Out
Make sure you brush up on your SQL and scripting skills before the interview. Be ready to discuss specific scenarios where you've used these skills in past roles, especially in financial services. This will show that you’re not just familiar with the tech but can also apply it effectively.
✨Prepare for Incident Management Questions
Since you'll be acting as a senior escalation point, expect questions about how you've handled major outages in the past. Think of a couple of examples where you successfully managed communication and resolution during a crisis. This will demonstrate your ability to stay calm under pressure.
✨Showcase Your Leadership Skills
As this role involves training and mentoring team members, be prepared to talk about your leadership style. Share experiences where you've improved team processes or documentation. Highlighting your ability to elevate support functions will resonate well with the interviewers.
✨Understand the Business Context
Familiarise yourself with the Macro trading business and its challenges. Being able to discuss how application support can enhance trading systems will show that you understand the bigger picture. This knowledge will set you apart as a candidate who is not only technically skilled but also business-savvy.
