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- Tasks: Drive online store performance and enhance customer journey through collaboration and optimisation.
- Company: Join a growing retail brand focused on e-commerce, innovation, and customer experience.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for career progression.
- Why this job: Shape the company's online growth in a supportive, collaborative culture with exciting challenges.
- Qualifications: Experience with e-commerce platforms, digital marketing, and strong analytical skills required.
- Other info: Flexible working setup near Totnes; ideal for those passionate about digital performance.
The predicted salary is between 21600 - 36000 £ per year.
Location: South Hams / Hybrid
Salary: £30k DOE
About the Company
Our client is a growing and ambitious retail brand based in the Southwest, with a strong focus on e-commerce, customer experience, and innovation. They pride themselves on fostering a collaborative, commercially driven culture with a commitment to quality, creativity, and growth. With an exciting roadmap ahead, they are now looking for an experienced and proactive E-commerce Executive to help scale their digital performance.
The Role
As E-commerce Executive, you’ll be instrumental in driving the performance of the company’s online store, ensuring a seamless, engaging and commercially effective customer journey. You’ll sit at the heart of the business’s digital strategy - collaborating with marketing, creative, merchandising and fulfilment teams to optimise product visibility, site functionality, conversion rates and digital campaigns. This is a hands-on, fast-paced role suited to someone with a blend of commercial awareness, digital marketing know-how, and a passion for driving results through continuous optimisation and data-led decision making.
What You’ll Be Doing
- Manage online merchandising, promotions, and product placement to maximise sales
- Analyse website performance, user behaviour and sales data to drive improvements and conversions
- Maintain and execute an e-commerce trading calendar aligned with seasonal events, launches and campaigns
- Ensure high standards in UX, navigation, and functionality across the online store
- Collaborate with fulfilment, design, marketing, and external agencies to ensure smooth delivery and brand consistency
- Run A/B testing and CVR optimisation projects to boost engagement and conversion
- Support and contribute to CRM, SEO, affiliate, and paid marketing campaigns
- Ensure the website reflects brand values and delivers consistent, high-quality messaging
- Use analytics tools to report on site performance, ROI, and customer behaviour
- Stay up to date with e-commerce trends and recommend new tools or strategies for growth
What We’re Looking For
You’re a commercially minded digital professional who’s confident working across web platforms, data insights, and customer experience. You have a natural curiosity for improving performance and the technical awareness to implement smart solutions.
Essential Skills & Experience
- Experience working with e-commerce platforms - ideally Shopify
- Familiarity with email marketing tools like Klaviyo
- Good understanding of UX principles, conversion optimisation and website analytics
- Comfortable working cross-functionally and managing agency partners
- Strong attention to detail and ability to deliver at pace
- Background in digital marketing or tech is advantageous
Why You’ll Love This Role
- A flexible, hybrid working setup based near Totnes
- The opportunity to directly shape the company’s online growth and customer experience
- A supportive team and a collaborative, open-minded culture
- Clear scope for career progression and skill development
- Competitive salary, with room to flex for candidates bringing additional value
To apply, send your CV to careers@tribuspeople.co.uk or reach out for a confidential chat.
Locations
Ecommerce Executive (Totnes) employer: Tribus People Recruitment
Contact Detail:
Tribus People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Executive (Totnes)
✨Tip Number 1
Familiarise yourself with the e-commerce platforms mentioned in the job description, especially Shopify. Having hands-on experience or knowledge about how to optimise product listings and manage online merchandising will give you a significant edge.
✨Tip Number 2
Brush up on your data analysis skills. Being able to interpret website performance metrics and user behaviour is crucial for this role. Consider using tools like Google Analytics to practice analysing data and making data-driven decisions.
✨Tip Number 3
Network with professionals in the e-commerce field. Join relevant online forums or local meetups to connect with others who work in digital marketing or e-commerce. This can provide insights into industry trends and may even lead to referrals.
✨Tip Number 4
Stay updated on the latest e-commerce trends and tools. Follow industry blogs, podcasts, or webinars to learn about new strategies and technologies that can enhance customer experience and drive sales.
We think you need these skills to ace Ecommerce Executive (Totnes)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce, digital marketing, and any specific platforms like Shopify. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for e-commerce and your understanding of customer experience. Mention specific examples of how you've driven results in previous roles, particularly in areas like conversion optimisation and data analysis.
Showcase Your Skills: In your application, emphasise your familiarity with tools like Klaviyo and your understanding of UX principles. Provide concrete examples of how you've used these skills to improve online performance in past positions.
Highlight Collaborative Experience: Since the role involves working cross-functionally, mention any experience you have collaborating with different teams or managing agency partners. This will show that you're a team player who can thrive in a collaborative environment.
How to prepare for a job interview at Tribus People Recruitment
✨Showcase Your E-commerce Knowledge
Make sure to brush up on your understanding of e-commerce platforms, especially Shopify. Be prepared to discuss how you've used these tools in previous roles and how they can drive sales and improve customer experience.
✨Demonstrate Data-Driven Decision Making
Since the role involves analysing website performance and user behaviour, come equipped with examples of how you've used data to inform your strategies. Highlight any specific metrics you've improved through your actions.
✨Emphasise Collaboration Skills
This position requires working closely with various teams. Share experiences where you've successfully collaborated with marketing, design, or fulfilment teams to achieve a common goal, showcasing your ability to work cross-functionally.
✨Stay Current with E-commerce Trends
Research the latest trends in e-commerce and be ready to discuss them during your interview. Showing that you're proactive about staying informed will demonstrate your passion for the industry and your commitment to driving results.
