At a Glance
- Tasks: Enhance a global ecommerce platform and optimise customer experiences.
- Company: Established international business with ambitious digital growth plans.
- Benefits: Collaborative team environment and ongoing skill development opportunities.
- Other info: Work on exciting projects across multiple international markets.
- Why this job: Join a dynamic team and make a real impact in the ecommerce space.
- Qualifications: Experience in ecommerce, strong analytical skills, and excellent communication.
The predicted salary is between 30000 - 40000 £ per year.
We're recruiting on behalf of a well-established international business looking for an Ecommerce Specialist to join their growing digital team based in Exeter. This is an exciting opportunity to play a key role in developing and enhancing a global ecommerce platform, working closely with teams across IT, UX, Product and Marketing to deliver an outstanding online experience.
The Role
- Support the ongoing development, optimisation and performance of a busy ecommerce platform used by customers across multiple international markets.
- Key responsibilities include:
- Supporting the development, testing and rollout of new website features and functionality
- Troubleshooting website, data and platform issues, working closely with internal stakeholders to resolve them
- Helping optimise the customer journey and improve onsite conversion and user experience
- Configuring website content, promotions and marketing campaigns
- Analysing website performance and customer behaviour using analytics tools to identify opportunities for improvement
- Collaborating with cross-functional teams including IT, UX, Product and Marketing on a range of digital projects
- Supporting the delivery of ecommerce initiatives across multiple international markets
About You
We're looking for someone who is passionate about ecommerce and enjoys working in a collaborative environment. You'll ideally have:
- Previous experience in an ecommerce or digital trading environment
- Experience working with an ecommerce platform (Magento experience would be an advantage)
- Strong analytical and problem-solving skills
- Experience using website analytics and reporting tools such as Google Analytics
- A good understanding of website functionality, customer journeys and ecommerce best practice
- Excellent communication skills with the ability to work across multiple teams
- Strong organisational skills and the ability to manage multiple priorities
- Knowledge of HTML, CSS or CMS platforms would be beneficial but isn't essential.
What's on Offer
- The opportunity to join an established international organisation with ambitious digital growth plans
- A collaborative and supportive team environment
- Exposure to ecommerce projects across multiple markets
- Ongoing opportunities to develop your ecommerce and digital skills
If you're looking to take the next step in your ecommerce career and want to be part of a business investing in its digital future, we'd love to hear from you.
