Sales and Marketing Coordinator in Devon, Okehampton

This is a newly evolved Sales & Marketing Coordinator role within a well-established, growing, employee-owned business. The position has been designed to strengthen both customer service delivery and brand communication. With inbound sales support at its core, the role also introduces a creative and communications-focused element, helping tell the story of the business, support marketing coordination, and maintain a strong and positive digital presence.

You’ll sit at the intersection of sales, customer service and marketing, playing a key role in both day-to-day operations and longer-term brand visibility. This is a varied, people-focused role for someone who enjoys juggling priorities, communicating clearly, and bringing a creative spark to a commercial environment.

The Role

You’ll provide essential support to the sales team by managing inbound enquiries, processing orders and supporting key accounts, while also coordinating social media activity and liaising with external marketing and PR partners. The role builds on an existing sales support function but introduces the opportunity to take greater ownership of brand storytelling, review management and content coordination. This is primarily an inbound and support-based position, not a business development role - but offers genuine scope to grow further into marketing responsibility over time.

What You’ll Be Doing

• Handling inbound customer calls and enquiries
• Supporting the wider sales team with overflow call management
• Managing and administering orders for key accounts
• Booking and processing orders accurately within internal systems
• Providing proactive customer service updates and follow-ups
• Managing and scheduling social media posts across LinkedIn and Meta
• Monitoring and responding to online reviews and social engagement
• Coordinating with external creative and PR partners
• Gathering employee stories and supporting internal and external communications
• Attending weekly marketing meetings and supporting campaign coordination
• Occasional travel to capture content and support brand storytelling

What We’re Looking For

This is not a purely marketing role, and it’s not a high-pressure sales position. You’ll be someone who enjoys both structure and creativity - comfortable switching between customer calls and drafting a social post. You’ll bring:

• Strong communication skills and confidence handling customer conversations
• A calm, professional approach during busy or fast-moving periods
• A proactive, organised mindset with the ability to manage competing priorities
• An interest in social media and brand storytelling
• A collaborative approach and willingness to support colleagues
• A positive, personable attitude that fits a close-knit team environment
• Industry experience is not essential. We’re more interested in attitude, communication style and problem-solving ability.

Why This Role

This role offers genuine variety - blending customer interaction with creative coordination - within a supportive, employee-owned business. You’ll gain exposure across multiple brands, work closely with both sales and marketing partners, and have the opportunity to grow the marketing side of the role as confidence and capability develop. With occasional travel and the chance to contribute to employee storytelling and brand visibility, this is an opportunity to shape a role and make a visible impact within a growing business.