At a Glance
- Tasks: Manage customer orders, queries, and support sales representatives in a dynamic office environment.
- Company: Join Tennants Distribution Ltd, a leading independent chemical distributor with a rich history.
- Benefits: Competitive salary, full-time hours, and comprehensive training provided.
- Other info: Enjoy a supportive team atmosphere with opportunities for personal growth.
- Why this job: Be the vital link between customers and our team, making a real difference every day.
- Qualifications: Sales administration experience, strong communication skills, and IT literacy required.
The predicted salary is between 25000 - 32000 £ per year.
Location: Batley, Leeds WF17 9LY
Salary: Competitive, DOE
Hours: 35 hours per week, Monday – Friday, 9am – 5pm
Contract: Full time, permanent.
About us
Tennants Distribution Ltd is a leading independent distributor of chemicals based in the UK. We are a subsidiary company of Tennants Consolidated Ltd and our origins go back to the late 1700's when the company was founded in Glasgow, Scotland. Today we are distributors for some of the world's major chemical companies stocking over 2,500 products in various packaging sizes and in many cases, we are able to offer product in intermediate bulk containers (IBC's) and bulk road tanker quantities.
We are currently looking for an Office Administrator to join our Leeds depot. You will be professional and safety conscious in your outlook, with a helpful and productive attitude. The successful candidate would be the direct point of contact for our customers ensuring all requirements and orders are fulfilled in accordance with our Quality system.
Responsibilities
- Inputting customer orders received via telephone and email
- Responsible for dealing with customer queries and complaints
- Communicating, liaising and negotiating effectively with customers
- Communicating, liaising and assisting account managers
- Producing Certificates of Analysis / Certificates of Conformity and exchange notes when required
- Receiving and directing all incoming calls
- Completing a range of required paperwork and filing
- Providing support to sales representatives
- Supporting the office with other administrative tasks, invoicing/credits and ordering stocks.
Detailed training will be given on all the above.
Requirements
- Previous sales administration experience within a similar environment
- The ability to work as part of a team
- Self-motivated and capable of managing your time effectively
- The ability to multitask and prioritise ensuring all administration is kept up to date
- A good level of IT literacy with working knowledge of Microsoft programmes
- A good communicator with an excellent telephone manner
If you feel you have the skills and experience to be successful in this role then apply today!
Office Administrator employer: Tribepost
Tennants Distribution Ltd is an exceptional employer, offering a supportive work culture that values teamwork and professional growth. Located in Batley, Leeds, our office provides a dynamic environment where employees can thrive, with comprehensive training and opportunities for career advancement within the chemical distribution industry. Join us to be part of a company with a rich history and a commitment to excellence, ensuring that your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Office Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their products and services, especially since Tennants Distribution Ltd deals with major chemical companies. This will help you stand out as a knowledgeable candidate.
✨Tip Number 3
Practice your communication skills! As an Office Administrator, you'll be the point of contact for customers. Role-play common scenarios with a friend to boost your confidence and refine your telephone manner.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Tennants Distribution Ltd.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office Administrator role. Highlight your previous sales administration experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for us. Mention your helpful attitude and how you can effectively communicate with customers, as these are key for this role.
Show Off Your IT Skills:Since a good level of IT literacy is required, don’t forget to mention your experience with Microsoft programmes. If you've got any specific examples of how you've used these skills in past roles, share them with us!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tribepost
✨Know the Company Inside Out
Before your interview, take some time to research Tennants Distribution Ltd. Understand their history, values, and the products they distribute. This will not only show your interest but also help you tailor your answers to align with their company culture.
✨Showcase Your Communication Skills
As an Office Administrator, effective communication is key. Prepare examples of how you've successfully handled customer queries or complaints in the past. Practise articulating your thoughts clearly, as this will demonstrate your excellent telephone manner and ability to liaise with customers.
✨Demonstrate Your Multitasking Ability
The role requires juggling multiple tasks, so be ready to discuss how you manage your time and prioritise effectively. Share specific instances where you successfully balanced various responsibilities, ensuring that all administration was kept up to date.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as dealing with a difficult customer or managing a high volume of orders. Practise your responses to these situations, as it will show your problem-solving skills and readiness to support the team.
