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- Tasks: Lead our social media presence and engage with our community across multiple platforms.
- Company: Join Phoenix Health & Safety, a leader in health and safety training and consultancy.
- Benefits: Enjoy hybrid working, performance bonuses, private healthcare, gym memberships, and more!
- Why this job: Make a real impact by promoting health and safety awareness while showcasing your creativity.
- Qualifications: Experience in managing social accounts, strong copywriting skills, and confidence with social tools required.
- Other info: We celebrate individuality and are committed to an inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Social Media & Community Management Executive
Phoenix Health & Safety are recruiting for a Social Media & Community Management Executive
Social Media & Community Management Executive
Location: Hybrid – Cannock, WS12 2HA
Salary: Up to £36,000.00 per annum
Contract Type: Full-time, Permanent
What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources
Why Do We Want You?
Because you see social media as more than just posts. You see it as a powerful way to build a community, spark conversations, and drive business growth. Phoenix Health & Safety, part of Wilmington plc, is looking for a Social Media & Community Management Executive to lead our organic presence across LinkedIn, Facebook, Instagram and YouTube.
From content creation and scheduling to social listening and community building, you’ll be our digital voice, bringing our business to life.
If you’re passionate about social media, love working across teams, and want to make a difference, we’d love to hear from you!
Please note: To complete your application, you will be redirected to Wilmington Plc’s career site.
At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked ‘apply’!
Job Purpose, Tasks and Responsibilities
As our Social Media & Community Management Executive, you’ll be the voice behind Phoenix Health & Safety’s social presence across LinkedIn, Facebook, Instagram, and YouTube.
Your role will include:
• Planning and creating content that reflects our tone of voice and values, tailored for UK and South African audiences.
• Scheduling posts and managing our content calendar using social media tools.
• Collaborating with creatives to produce engaging graphics, reels, and videos.
• Growing our community by responding to messages, engaging in groups, and amplifying learner success stories.
• Monitoring reviews and mentions, turning feedback into compelling content.
• Using insights and analytics to inform strategy and support wider marketing campaigns.
• Aligning with paid activity and working closely with the marketing and PPC teams.
• Occasionally travelling to events or courses to capture authentic, on-the-ground content.
What’s the Best Thing About This Role?
The chance to shape and grow Phoenix Health & Safety’s social presence, driving real impact in a business that saves lives by promoting health and safety awareness. You’ll have the creative freedom to test ideas, bring stories to life, and work across multiple campaigns and platforms.
What’s the Most Challenging Thing About This Role?
Balancing fast-moving social trends with strategic, data-driven goals while managing multiple platforms and stakeholders.
What We’re Looking For
To be successful in this role, you must have:
• Experience managing social accounts across LinkedIn, Facebook, Instagram and YouTube, ideally in a B2B setting.
• Strong copywriting skills with adaptable tone for professional audiences.
• Confidence using scheduling and social listening tools.
• Ability to report on performance and provide recommendations.
• Experience collaborating with design/video specialists.
• Ability to work cross-functionally with marketing and sales teams.
• Willingness to travel occasionally.
It would be great if you also have:
• Awareness of paid social and its relationship with organic content.
• Familiarity with HubSpot or other CRM tools.
• An interest in health and safety training or professional services marketing.
We know it’s not a skill, but the successful candidate must have permission to work in the UK by the start of their employment.
About Us
Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!
Find What You’re Looking For
We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you? Join us and achieve more within your career with mutual respect, support, and fair rewards.
Registered Office: 36B Speirs Wharf, Port Dundas, Glasgow, G4 9TG
Company Reg No. – SC372990 | VAT Reg No. – GB986160980
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Social Media & Community Management Executive employer: Tribepost Ltd
Contact Detail:
Tribepost Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media & Community Management Executive
✨Tip Number 1
Familiarise yourself with Phoenix Health & Safety's social media presence. Engage with their posts and understand their tone of voice. This will help you demonstrate your knowledge and passion for the brand during any discussions.
✨Tip Number 2
Showcase your experience by preparing examples of successful social media campaigns you've managed. Be ready to discuss how you used analytics to inform your strategies and the impact they had on community engagement.
✨Tip Number 3
Network with current or former employees of Phoenix Health & Safety on LinkedIn. Ask them about their experiences and insights into the company culture, which can give you an edge in understanding what they value in a candidate.
✨Tip Number 4
Stay updated on the latest trends in social media and community management. Being able to discuss recent developments or tools that could benefit Phoenix Health & Safety will show your proactive approach and enthusiasm for the role.
We think you need these skills to ace Social Media & Community Management Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social media management, particularly across LinkedIn, Facebook, Instagram, and YouTube. Use specific examples of campaigns you've worked on and the impact they had.
Craft a Compelling Cover Letter: In your cover letter, express your passion for social media and community building. Mention how you can contribute to Phoenix Health & Safety's mission and values, and provide examples of how you've successfully engaged audiences in the past.
Showcase Your Copywriting Skills: Since strong copywriting skills are essential for this role, include samples of your writing or links to social media posts you've created. Demonstrate your ability to adapt your tone for different audiences.
Highlight Collaborative Experience: Mention any experience you have working with design or video specialists. This role requires collaboration, so showcasing your teamwork skills will be beneficial. Provide examples of successful projects where you worked cross-functionally.
How to prepare for a job interview at Tribepost Ltd
✨Showcase Your Social Media Savvy
Be prepared to discuss your experience managing social media accounts, particularly on LinkedIn, Facebook, Instagram, and YouTube. Highlight specific campaigns you've worked on and the results achieved, demonstrating your understanding of both organic and paid strategies.
✨Demonstrate Your Copywriting Skills
Since strong copywriting is essential for this role, bring examples of your writing that reflect adaptability in tone for professional audiences. Be ready to discuss how you tailor content for different platforms and audiences, especially for UK and South African markets.
✨Engage with Their Values
Phoenix Health & Safety values community building and health awareness. Familiarise yourself with their mission and be ready to discuss how your personal values align with theirs. Share ideas on how you can contribute to their goal of promoting health and safety through social media.
✨Prepare for Data-Driven Discussions
The role requires using insights and analytics to inform strategy. Brush up on how to report on social media performance and provide actionable recommendations. Be ready to discuss tools you’ve used for social listening and scheduling, and how they’ve helped you achieve your goals.
