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- Tasks: Support clients through the funeral arranging process and maintain company records.
- Company: Family-owned business with a proud history of community service.
- Benefits: Competitive salary, discretionary bonus, death in service benefit, and optional pension scheme.
- Why this job: Make a meaningful impact while working in a supportive and friendly team.
- Qualifications: Strong interpersonal skills, attention to detail, and previous administrative experience.
- Other info: Full training provided; flexible hours and driving licence required.
The predicted salary is between 22500 - 27000 £ per year.
Location: Shire Hill, Saffron Walden, CB11 3AQ
Salary: £26,500K – £29K per annum, DOE
Contract: Full Time, Permanent
Hours: Mon – Fri, 9.00am – 5.00pm, with a degree of flexibility required
What we offer:
- Staff discretionary bonus scheme
- Death in service benefit
- Uniform provided
- Optional Company Pension scheme
We are seeking to recruit a Funeral Administrator to work with us to maintain standards and take our company forward.
Funeral Administrator – The Role:
We are looking for an experienced Administrator who excels in a Customer Service environment to come and join our friendly team in Saffron Walden. You will:
- Support clients through the funeral arranging process
- Advise clients of the range of options and funeral types available
- Liaise with all stakeholders to deliver the funeral in line with client instruction
- Process funeral paperwork
- Maintain company funeral records
Although this is predominantly an office-based role, the candidate will need to be comfortable accompanying families into the Chapel of Rest.
What we need from you:
- Excellent interpersonal skills
- Keen attention to detail
- The ability to deliver high levels of customer service
- Previous proven administrative experience
- Knowledge of Microsoft Office (Word, Publisher, Outlook etc)
- A high standard of written English
- A flexible approach to working hours
- The ability to multi-task
- Good time management to achieve daily tasks on schedule
Previous experience within the Funeral profession is desirable, however we will offer full training to the right candidate.
Please Note: It may sometimes be necessary to work at other offices and therefore a full driving licence and access to your own vehicle is required.
A bit about us: We are a family-owned business with a long and proud history of service to the community by providing a professional funeral service and supporting local charities and causes. If you feel you have the skills to be successful within this role, apply now!
Funeral Administrator in Saffron Walden employer: Tribepost Ltd
Contact Detail:
Tribepost Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Administrator in Saffron Walden
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the funeral industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand our commitment to the community and how you can contribute to our mission as a Funeral Administrator.
✨Tip Number 3
Practice your customer service skills! Think of scenarios you might face in the role and how you'd handle them. We want to see that you can support clients with empathy and professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Funeral Administrator in Saffron Walden
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administrative experience and customer service skills, as these are key for the Funeral Administrator role.
Craft a Personal Cover Letter: Write a cover letter that shows your personality and explains why you want to join our friendly team. Mention any relevant experience and how you can contribute to maintaining our high standards.
Showcase Your Attention to Detail: In your application, demonstrate your keen attention to detail. This could be through examples of past work or simply ensuring your application is free from errors and well-structured.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Tribepost Ltd
✨Know the Company
Before your interview, take some time to research the company’s history and values. Understanding their commitment to the community and how they support local charities will help you connect with their mission during the interview.
✨Showcase Your Customer Service Skills
As a Funeral Administrator, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for clients. This will demonstrate your ability to support families during difficult times.
✨Be Detail-Oriented
Highlight your keen attention to detail by discussing specific instances where your organisational skills made a difference. Whether it was managing paperwork or coordinating with stakeholders, showing that you can handle the finer points will impress the interviewers.
✨Prepare for Flexibility Questions
Since the role requires a flexible approach to working hours, be ready to discuss your availability and any previous experiences where you adapted to changing schedules. This shows your willingness to meet the needs of the business and its clients.
