At a Glance
- Tasks: Provide efficient admin support and excellent customer service to ensure smooth operations.
- Company: Join a growing national group with a supportive team culture.
- Benefits: Enjoy 25 days annual leave, competitive pension, and career growth opportunities.
- Other info: Great pathways for progression in a fast-paced work environment.
- Why this job: Be part of a dynamic team and make a real impact in daily operations.
- Qualifications: Experience in an office environment and strong communication skills required.
The predicted salary is between 26845 - 26845 £ per year.
Location: Bodelwyddan, Wales
Salary: £26,845 per annum
Contract: Full time, Permanent
Hours: 40 Hours (8am – 5pm)
Benefits: 25 days annual leave plus 8 public holidays, Competitive pension scheme and sick pay, Career Growth: Real pathways for progression within a growing national group
About this Administrator role
We are looking for a proactive and organised Administrator to join our team in Bodelwyddan. Working closely with the project team, you will provide efficient administrative support and excellent customer service, ensuring our daily operations run smoothly.
Responsibilities
- Monitor & manage multiple email inboxes & collate information on various job trackers.
- Manage and update an active caseload of customers.
- Communicate via email with the Client in a polite and professional manner.
- Make outbound calls to customers to arrange programme dates for electrical works, and prepare letter correspondence/notifications as required.
- Receive inbound calls from customers with queries.
- Daily planner management for several operational employees.
- Raise and complete purchase orders using inhouse systems for operatives and suppliers.
- Invoice processing for suppliers and subcontractors.
- Populate job details on billing registers.
- Populate and send operative’s weekly whereabouts to clients.
- Any other duties as identified and required to meet the needs of the business.
Qualifications
- Experience of working within a similar office environment.
- Professional telephone manner and confidence in dealing with a wide range of customers.
- Professional and accurate writing skills, particularly email communications.
- Ability to communicate clearly, concisely, and persuasively, both verbally and in writing.
- Experience using Microsoft Office – Word, Excel & Gmail.
- Strong interpersonal skills and ability to build relationships quickly.
- Ability to work well under pressure and meet deadlines.
- Ability to work on own initiative and to act as an effective team member.
- Accuracy and attention to detail.
Administrator in Rhyl employer: Tribepost Ltd
Join our dynamic team in Bodelwyddan as an Administrator, where you will enjoy a supportive work culture that values your contributions and fosters professional growth. With competitive benefits including 25 days of annual leave, a robust pension scheme, and clear pathways for career advancement, we are committed to creating a rewarding environment for our employees. Experience the unique advantage of working in a thriving national group that prioritises employee well-being and development.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Rhyl
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on showcasing your organisational skills and customer service experience, as these are key for the Administrator role.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Mention something specific from the interview to show you were engaged and interested.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Administrator in Rhyl
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight relevant experience and skills that match the job description, like your ability to manage multiple email inboxes and communicate professionally with clients.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Bodelwyddan. Mention your organisational skills and how you can contribute to smooth daily operations.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your professional writing skills. Keep it clear, concise, and persuasive – just like we do at StudySmarter!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Tribepost Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role and its responsibilities. Familiarise yourself with the tasks mentioned in the job description, like managing email inboxes and handling customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated with customers or colleagues in the past. This will highlight your professional telephone manner and writing skills, which are crucial for the job.
✨Demonstrate Your Organisational Skills
Being organised is key for an Administrator. Bring examples of how you've managed multiple tasks or projects simultaneously. You could even mention specific tools or methods you use to stay organised, like planners or digital tools, to show that you can handle the daily planner management and caseload efficiently.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, career growth opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
