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- Tasks: Manage customer journeys during home retrofitting projects and consult residents throughout the process.
- Company: Leading sustainable building service provider in Leeds with a focus on eco-friendly solutions.
- Benefits: Salary of £27,000, car allowance, and enhanced pension contributions.
- Why this job: Join a mission-driven team making homes more sustainable while building strong community relationships.
- Qualifications: Customer service skills, construction experience, and a full UK driving license.
- Other info: Full-time role with opportunities for personal and professional growth.
The predicted salary is between 16200 - 19800 £ per year.
A leading sustainable building service provider in Leeds is seeking a Tenant Liaison Officer to manage the customer journey during home retrofitting projects.
Responsibilities include:
- Consulting residents before, during, and after works
- Ensuring GDPR compliance
- Developing relationships with stakeholders
The ideal candidate will have:
- Customer service skills
- Experience in construction
- A full UK driving license
This full-time position offers a salary of £27,000 with added benefits including a car allowance and enhanced pension contributions.
Tenant Liaison for Retrofit Projects in Leeds employer: Tribepost Ltd
Contact Detail:
Tribepost Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Liaison for Retrofit Projects in Leeds
✨Tip Number 1
Get to know the company! Research their projects and values, especially around sustainability. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Tenant Liaison Officer, you'll be chatting with residents and stakeholders all day. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Tenant Liaison for Retrofit Projects in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in construction. We want to see how your background aligns with the role of Tenant Liaison Officer, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about sustainable building and how you can enhance the customer journey during retrofitting projects. We love seeing genuine enthusiasm!
Showcase Your Communication Skills: As a Tenant Liaison Officer, communication is key. In your application, highlight examples where you've successfully consulted with residents or managed stakeholder relationships. We want to know how you connect with people!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tribepost Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of home retrofitting projects. Brush up on sustainable building practices and be ready to discuss how you can enhance the customer journey. This shows you're genuinely interested in the role and have done your homework.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service, especially in construction or similar fields. Highlight how you’ve managed difficult situations and built strong relationships with clients, as this will resonate well with the interviewers.
✨Be GDPR Savvy
Since the role involves handling sensitive information, be prepared to discuss GDPR compliance. Familiarise yourself with the key principles and think of ways you can ensure residents' data is protected during the retrofitting process.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company’s approach to tenant engagement during projects or how they measure success in customer satisfaction. This not only shows your interest but also helps you gauge if the company is the right fit for you.
