Counter Fraud Assessor

Location: Hybrid – Attendance at the Fort Dunlop office once a week, B24 9FD

Salary: £48,000 – £50,000 per annum

Contract Type: Full Time, Permanent

What We Can Offer You:

• 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles)
• Additional Holiday Purchase
• Hybrid Working
• Performance-Related Bonus
• Life Assurance
• Vitality Private Healthcare
• Subsidised Gym Memberships
• Cycle to Work scheme
• Discount Vouchers
• Access to Wellbeing Resources

Why do we want you?

Wilmington Shared Services are looking for someone who brings not only strong counter fraud expertise but also real passion for developing future professionals entering the sector.

Job purpose, tasks and responsibilities:

• Attend and participate in standardisation and training activities, ensuring that standardised assessment principles set out by ICA are applied consistently.
• Ensure there are no conflicts of interest or potential conflicts of interest which could adversely influence your judgement or prevent you from providing an objective, independent view.
• Complete the planned assessment activities, marking in line with grading criteria for the apprenticeship standard and confirming that each assessment element has been completed.
• Review evidence submitted by apprentices and assess it using the associated assessment plans.
• Meet apprentices as part of the EPA process to evaluate how well they demonstrate their learning, practical understanding, and application of counter fraud principles.
• Complete all reporting templates for assessments accurately and within agreed timeframes.
• Implement any approved reasonable adjustments to ensure that all apprentices have an equal opportunity to succeed.
• Determine the overall grade for the apprentice based on their performance across all assessment activities, in line with ICA’s assessment guidelines.
• Communicate and report decisions about apprenticeship assessment within agreed timeframes.
• Follow agreed procedures for recording, storing and maintaining confidentiality of information in a timely manner.
• Report all risks and issues encountered during the apprenticeship assessment, including any suspected malpractice or maladministration.

What’s the Best Thing About This Role?

You’ll have the opportunity to directly influence and shape the careers of future counter fraud professionals both through robust EPA assessment and developmental feedback. You will be playing a central role in ensuring that apprentices reach the level of competence required to work in high stakes banking and financial environments, contributing to a safer and more resilient financial sector.

What’s the Most Challenging Thing About This Role?

Balancing EPA assessments, apprentice meetings, and professional qualification marking requires strong organisation, consistency and professional judgement. Ensuring fairness and accuracy across multiple apprentices and deadlines can be demanding, but the impact you make is both meaningful and rewarding.

Essential and desirable capabilities:

To be successful in this role, you must have / be:

• Sufficient and up-to-date technical knowledge of counter fraud investigation, including relevant legislation, investigation methodologies, and the regulatory landscape.
• Current and relevant occupational experience in counter fraud investigation, intelligence or enforcement, ideally within banking, finance, or a regulated financial services environment, to reflect the apprenticeship pathways you will be assessing.
• Occupational competence in the Counter Fraud Standards being assessed.
• Working knowledge of anti-money laundering, financial crime and compliance frameworks sufficient to assess and provide meaningful feedback on ICA professional qualification assignments.

To be successful in this role, it would be great if you have:

• Experience of marking assessment materials in a relevant subject area.
• Experience in the delivery of teaching or training in a relevant subject area.
• A recognised assessment qualification such as CAVA, or willingness to work toward one.
• Holds or is working towards a professional qualification in counter fraud, financial crime or a related discipline (e.g., ICA Advanced Certificate/Diploma).

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.

Disability Confidence:

At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked ‘apply’!