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- Tasks: Support administration and customer service for key business units, managing emails and communications.
- Company: Join IQA Group, a trusted name in infrastructure projects across the UK.
- Benefits: Enjoy 25 days holiday, pension, sick pay, and a competitive salary of £25,936.
- Why this job: Be part of impactful projects while developing your skills in a supportive team environment.
- Qualifications: Strong communication skills, Microsoft Office experience, and previous admin role required.
- Other info: This is a 12-month fixed-term contract covering maternity leave.
The predicted salary is between 22000 - 29000 £ per year.
Administrator (12 months fixed term – Maternity)
IQA Group are now recruiting for an Administrator!
Administrator (12 months fixed term – Maternity)
Location: Hillington, Glasgow
Salary: £25,936 per annum + Benefits!
Contract: 12 months fixed term – Maternity
Hours: 40 Hours (8am – 5pm) Monday to Friday
Benefits: 25 days annual holiday, plus 8 stats, Pension and Sick pay!
Join a Business That Powers the Nation
At IQA Group, we don’t just support infrastructure we help build it!
From telecoms and renewables to power networks and commercial electrical contracting, we’re a trusted name in complex projects that keep the UK connected and moving.
With over 200 employees across Glasgow, North Wales, Newcastle and Liverpool, we’re proud of our expertise, reputation, and growth.
We are now recruiting for an Administrator to join our team on a FTC basis for 12 months.
You will provide efficient and effective administration and customer service support to business units within Internal Mains and LV Jointing.
This role will involve working closely with one of our main clients.
In addition to this, as our Administrator you will be specifically responsible for:
- Monitoring and managing multiple email inboxes and collate information on various job trackers
- Communicating via email with the Client, in a polite and professional manner
- Making outbound calls to customers to arrange programme dates for electrical works
- Receiving inbound calls from customers with queries
- Diary planner management for several operational employees
- Monitoring daily defect sheet report and book in repairs where required
- Raising and completing purchase orders using Microsoft NAV for operatives and suppliers
- Invoice processing for suppliers and subcontractors
- Populating job details on billing registers
- Populating and sending operative’s weekly whereabouts to clients
- Any other duties as identified and required to meet the needs of the business
In order to be successful in this role you must have:
- Professional telephone manner with excellent customer service experience
- Professional and accurate writing skills, particularly email communications
- Ability to communicate clearly, concisely, and persuasively, both verbally and in writing
- Experience of using Microsoft Office Suite – Word, Excel and NAV
- Strong Interpersonal skills and ability to build relationships quickly
- Ability to work well under pressure and meet deadlines in a fast paced environment
- Ability to work on own initiative and to act as an effective team member
- Must have previous experience of undertaking a similar administrative role
- Experience within the Utilities industry is desirable.
Ready to make a real impact on high-profile projects?
Apply now and take the next step in your commercial career with IQA Group.
Registered Office: 36B Speirs Wharf, Port Dundas, Glasgow, G4 9TG
Company Reg No. – SC372990 | VAT Reg No. – GB986160980
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Administrator (12 months fixed term - Maternity) employer: Tribepost Ltd
Contact Detail:
Tribepost Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator (12 months fixed term - Maternity)
✨Tip Number 1
Familiarise yourself with the utilities industry, as having a background or understanding of this sector can give you an edge. Research IQA Group's projects and values to align your conversation during interviews.
✨Tip Number 2
Practice your telephone skills by role-playing common customer service scenarios. This will help you demonstrate your professional telephone manner and ability to handle queries effectively during the interview.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and NAV, as these are crucial for the role. Consider taking a quick online course or tutorial to boost your confidence in using these tools.
✨Tip Number 4
Prepare examples of how you've successfully managed multiple tasks under pressure in previous roles. Being able to share specific instances will showcase your ability to thrive in a fast-paced environment.
We think you need these skills to ace Administrator (12 months fixed term - Maternity)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, particularly in administration and customer service. Emphasise your skills in managing emails, diary planning, and using Microsoft Office Suite, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your professional telephone manner, writing skills, and ability to work under pressure. Use examples from your past experience to demonstrate how you meet the requirements.
Showcase Relevant Skills: In your application, clearly outline your experience with Microsoft NAV and any previous administrative roles. Highlight your interpersonal skills and ability to build relationships, as these are important for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for an administrative role.
How to prepare for a job interview at Tribepost Ltd
✨Showcase Your Communication Skills
Since the role requires excellent verbal and written communication, be prepared to demonstrate your skills. Practice articulating your thoughts clearly and concisely, and consider bringing examples of professional emails or reports you've written.
✨Familiarise Yourself with Microsoft NAV
As experience with Microsoft NAV is essential for this position, make sure you understand its basic functionalities. If you have prior experience, be ready to discuss how you've used it in past roles.
✨Prepare for Customer Service Scenarios
Given the emphasis on customer service, think of specific situations where you've successfully handled customer queries or complaints. Be ready to share these experiences during the interview to highlight your problem-solving abilities.
✨Demonstrate Your Ability to Work Under Pressure
This role involves managing multiple tasks simultaneously. Prepare examples that showcase your ability to prioritise and manage your time effectively, especially in fast-paced environments.
