At a Glance
- Tasks: Provide expert technical support for advanced driver assistance systems and vehicle diagnostics.
- Company: Storm Auto Services, dedicated to supporting the collision sector with innovative solutions.
- Benefits: Competitive salary, training opportunities, and a chance to work with cutting-edge automotive technology.
- Other info: Opportunity for professional growth in a fast-paced, supportive environment.
- Why this job: Join a dynamic team and make a real impact in the evolving world of vehicle technology.
- Qualifications: Strong automotive diagnostic knowledge and experience with diagnostic tools required.
The predicted salary is between 30000 - 40000 £ per year.
Storm Auto Services are dedicated to supporting the collision sector, helping repairers calibrate, program and repair ADAS safety systems and other complex electronic systems. Our nationwide fleet of highly qualified automotive technicians provides a wide range of advanced diagnostics and programming services. We’re looking for an ADAS & Diagnostic Technical Support Technician to provide expert technical assistance for advanced driver assistance systems and vehicle diagnostics. You will support technicians and workshops with troubleshooting, calibration guidance, and the effective use of diagnostic tools.
Responsibilities
- Deliver remote technical support for ADAS calibration, fault-finding, and diagnostic procedures
- Assist customers with diagnostic software, equipment setup, and system programming
- Interpret fault codes, wiring diagrams, and technical data to diagnose issues
- Maintain accurate case records and contribute to technical documentation
- Provide training and share best practices with customers and internal teams
What we need from you
- Strong automotive diagnostic and electrical/ADAS knowledge
- Experience with OEM or aftermarket diagnostic tools
- Clear communication and strong customer support skills
- Problem solving ability and methodical troubleshooting approach
- Relevant automotive qualifications desirable (IMI, ASE, etc.)
Attributes
- Calm under pressure, helpful, and detail focused
- Strong willingness to learn as vehicle technology evolves
- Professional, organised, and proactive approach
We think you need these skills to ace ADAS & Diagnostic Technical Support Technician
ADAS Knowledge
Automotive Diagnostic Skills
Electrical Systems Knowledge
OEM Diagnostic Tools Experience
Aftermarket Diagnostic Tools Experience
Clear Communication Skills
Customer Support Skills
