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- Tasks: Inspire your team and create unforgettable experiences for guests at our front desk.
- Company: Join a fresh hospitality concept in the heart of London.
- Benefits: Enjoy a competitive package and be part of an innovative team.
- Why this job: Lead a dynamic team and make a real difference in guest experiences.
- Qualifications: Previous hotel or leisure experience and strong leadership skills required.
- Other info: Thriving environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A new hospitality concept in London is seeking a Front Office leader to inspire a team and deliver exceptional service to guests. The role involves overseeing day-to-day operations, managing overbooking levels, and ensuring a memorable experience for all guests.
Ideal candidates will have hotel or leisure experience, strong leadership skills, and a passion for hospitality. This role offers a competitive package and the opportunity to be part of an innovative team in a dynamic environment.
Guest Experience Leader — Front Desk & Team Mentor in London employer: Tribe
Contact Detail:
Tribe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Leader — Front Desk & Team Mentor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at a job fair or an interview, let your passion for hospitality shine through. Share stories about how you've created memorable experiences for guests in the past.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you’ve faced in previous roles and how you handled them. This will help you demonstrate your leadership skills and ability to manage day-to-day operations effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals to join our innovative team. Make sure your application stands out by highlighting your unique experiences and skills relevant to the role.
We think you need these skills to ace Guest Experience Leader — Front Desk & Team Mentor in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to delivering exceptional guest experiences.
Highlight Leadership Skills: As a Guest Experience Leader, strong leadership is key. Make sure to showcase any previous roles where you’ve inspired or mentored a team. Use examples that demonstrate your ability to motivate others and create a positive work environment.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention how your skills align with the responsibilities of overseeing operations and managing guest experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our innovative team!
How to prepare for a job interview at Tribe
✨Know the Hospitality Scene
Familiarise yourself with the latest trends in the hospitality industry, especially in London. Research the company’s unique concept and be ready to discuss how your experience aligns with their vision.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight specific situations where you inspired your team or resolved conflicts, as this will demonstrate your capability to manage and motivate others.
✨Master the Art of Guest Experience
Think about what exceptional guest service means to you. Be ready to share your ideas on how to create memorable experiences for guests, and consider discussing any innovative strategies you've implemented in the past.
✨Practice Common Interview Questions
Anticipate questions related to managing overbooking levels and day-to-day operations. Prepare concise, thoughtful responses that reflect your problem-solving skills and ability to handle pressure in a fast-paced environment.
