F&B Assistant Manager (F/M/X) in London

Job Description

What you’ll do…

• Operational Oversight: Lead and support daily operations across the restaurant, bar, and Grab&Go, with particular focus on the bar to ensure smooth, profitable, and high-quality service. Pitching in to help with drink mixing or table service.
• Cocktail & Beverage Development: Fully responsible for cocktail creation, seasonal drink innovation, and maintaining a competitive, on-trend beverage offering, keeping all recipes documentation.
• Team Leadership: Recruit, train, coach, and, when necessary, manage performance or exit staff. Ensure all team members deliver service excellence.
• Financial Accountability: Manage labour costs, control waste, oversee ordering, stock rotation, and inventory accuracy to support financial targets.
• Standards & Compliance: Maintain visual standards, cleanliness, health & safety and operational procedures across all areas, including storages.
• Administration: Oversee nightly accounting, reporting, schedules, and any required operational documentation.
• Meeting sales and profitability targets
• Maintains budget and monitors costs
• Initiates and maintains vendor relationships
• Communicate with vendors to assure the appropriate number of products are on hand for the forecasted demand
• Uses point-of-sale tracking technology and bar and restaurant management platforms
• Ensuring consistent, high-quality beverages are served to customers
• Dealing with customer feedback and providing adequate solutions to customer complaints

Qualifications

What we are looking for…

• Extensive Food & Beverage knowledge – able to confidently recall ingredients and dishes to guide guests and support the team.
• Tech-savvy – experience with restaurant management platforms such as SevenRooms and Knowcross.
• Strong leadership and people skills – inspire, motivate, and lead by example.
• Financial acumen – sharp budgeting and cost-control capabilities.
• Commercial awareness – understand market trends and guest expectations to drive success.
• Excellent interpersonal and teamwork skills – collaborate effectively across all departments.
• Problem-solving mindset – stay calm and find solutions quickly.
• Conflict resolution skills – ability to de-escalate tense situations with professionalism and empathy.

Additional Information

What\’s in it for you…

• Competitive salary.
• We are committed to giving our teams great work/life balance.
• 28 days holidays (inclusive of bank holidays), pension, life insurance and a health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• Treat yourself once in a while with lots of retail & hospitality perks through our partners.
• Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.

We look forward to welcoming you to our TRIBE Community!