At a Glance
- Tasks: Lead a passionate team and drive sales in a vibrant retail environment.
- Company: Join Pillow Talk, a leading Australian homewares specialist with a warm culture.
- Benefits: Enjoy a competitive salary, performance incentives, and generous staff discounts.
- Other info: Opportunities for career advancement in a friendly and dynamic workplace.
- Why this job: Be part of a supportive team that values inclusivity and personal growth.
- Qualifications: Experience in retail management and a flair for customer engagement.
The predicted salary is between 24750 - 30250 £ per year.
When you find a role, a team and a culture that fits just so, it's a lot like feeling right at home. And that's what we want you to feel when you become part of our team. Pillow Talk people are a special bunch, with a genuine passion for helping our customers turn the place they live into a home they love. We're warm, knowledgeable and proud of what we do. And in return, our people are rewarded with an abundance of opportunities to grow a meaningful career.
Now is your opportunity to be part of the Pillow Talk Fabric, by joining us in this highly exciting Assistant Store Manager role at our Jindalee store. As an Assistant Store Manager at Pillow Talk, you’ll partner with the Store Manager to lead the team and drive the operational and sales performance of your store. You’ll review store and team member performance on a regular basis and collaborate with the Store Manager to formulate and execute action plans that leverage your store’s potential. You’ll be a brand ambassador and create highly personalised experiences for customers and employees alike, ensuring high engagement, enviable culture, and sustainable revenue growth.
You’ll coach your team in the art of communicating our brand story, evoking in-store passion and brand loyalty with team members and customers alike, and empower your team by demonstrating how their efforts align with the business strategy.
A bit about you...
- Experience in commercial, customer-centric supervisory/Assistant Store Manager role
- Large format, high-volume retail experience
- Strong commercial acumen and ability to support the Store Manager in the overall running of the store and leading teams to consistently achieve revenue targets
- Fashion or trend-oriented with strengths in visual display and stock optimisation
- Operational agility with a strong inventory management capability
- Consultative selling experience with proven ability to train and coach in the art of consultative selling
- Entrepreneurial spirit with a track record of creating, collaborating, and implementing ideas to improve store trade
- Strong delegation skills with the ability to drive team productivity
Why we think you should consider joining the Pillow Talk Tribe!
- $68,500 plus super, and generous monthly performance incentives
- Sunday to Thursday roster
- Generous store discount after qualifying period – T&C's apply
- Free onsite parking
- 100% Australian-owned and operated company
- Experience the advantages of our Flare partnership—Novated Leasing and a host of other benefits await!
- One of the largest linen and homewares specialists in the country
- Opportunities for further learning and career growth
- Warm, friendly and supportive work environment
- Passionate and knowledgeable team
- On-trend, high-quality products that make "selling" a true pleasure
- Family values and a culture of inclusivity and belonging
Our business is in a good place right now, but where we are going is even better! For your chance to join the Pillow Talk Tribe apply below! We are a Circle Back Initiative employer, which means we commit to responding to every person who expresses interest in working for us. Pillow Talk are dedicated to equal opportunities for all and we aim to ensure no job applicant or employee receives less favourable treatment because of, or is disadvantaged by, any conditions or requirements that aren’t justifiable, therefore please do let us know if you need any reasonable adjustments made ahead of your interview.
Assistant Store Manager - Jindalee in Ipswich employer: Tribe
Pillow Talk is an exceptional employer that fosters a warm and inclusive work culture, making every team member feel at home. With competitive salaries, generous performance incentives, and a strong focus on employee growth, you will have ample opportunities to advance your career in a supportive environment. Located in Jindalee, our store offers a unique chance to be part of a passionate team dedicated to helping customers create their dream homes with high-quality products.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Jindalee in Ipswich
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Tribe, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Tribe!
We think you need these skills to ace Assistant Store Manager - Jindalee in Ipswich
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Tribe, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Tribe and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Tribe that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Tribe
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
