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- Tasks: Lead the front desk team to create unforgettable guest experiences.
- Company: A modern hotel chain with a focus on exceptional service.
- Benefits: Competitive salary, professional development, and growth opportunities.
- Why this job: Join a fast-growing international group and make a real impact on guest satisfaction.
- Qualifications: Experience in hospitality and strong leadership skills.
- Other info: Dynamic work environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A modern hotel chain is seeking a Guest Service Manager to oversee day-to-day Front Office operations in Greater London. The ideal candidate will lead and inspire a team to create memorable experiences for guests while ensuring hotel services run smoothly. Familiarity with hotel management systems is beneficial. The position offers a competitive package and opportunities for professional development within a fast-growing international group.
Guest Experience Lead – Hotel Front Desk & Team Coach employer: Tribe
Contact Detail:
Tribe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead – Hotel Front Desk & Team Coach
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those who work at the places you’re interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experience shine through. Share stories that highlight your skills and how you’ve made guests feel special in the past.
✨Tip Number 3
Research the hotel chain! Knowing their values and what makes them tick will help you tailor your approach. Plus, it shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like Guest Experience Lead. Don’t miss out on the chance to join a fast-growing international group!
We think you need these skills to ace Guest Experience Lead – Hotel Front Desk & Team Coach
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let your enthusiasm for creating memorable guest experiences shine through. We want to see how you can inspire a team and make every guest feel special!
Highlight Relevant Experience: Make sure to showcase any previous roles in hospitality or customer service. We love seeing how your past experiences can contribute to our hotel’s success, especially if you’ve worked with hotel management systems before.
Be Authentic and Personal: Don’t be afraid to let your personality come through in your application. We’re looking for someone who can connect with guests and team members alike, so share your unique approach to guest service!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our growing international group!
How to prepare for a job interview at Tribe
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel chain thoroughly. Understand their values, services, and what sets them apart in the industry. This knowledge will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Leadership Skills
As a Guest Experience Lead, you'll need to inspire your team. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated others and created memorable experiences for guests.
✨Familiarise Yourself with Hotel Management Systems
Since familiarity with hotel management systems is beneficial, brush up on any relevant software you’ve used before. If you have experience with specific systems, be ready to discuss how you utilised them to enhance guest experiences.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
