Assistant Restaurant & Bar Manager (F/M/X)

We’re on the lookout for an Assistant Restaurant & Bar Manager to become part of our TRIBE community as we continue to make waves in London. Our first TRIBE hotel launched in summer 2022, and we’re redefining what hospitality looks like for a new generation of travellers. TRIBE’s unapologetically modern design, where mainstream style meets bold, bespoke pieces. We create spaces that are vibrant, functional, and fun delivering a high‑end experience at a fair price. “Everything you need, nothing you don’t”. Feels Like June our California‑inspired restaurant brings bright flavours, summer vibes, and a West Coast–meets–Europe flair. It’s a space where hotel guests and locals come together—whether for breakfast, dinner, cocktails, or simply to settle in with a laptop in our lounge. We are looking for someone curious, caring, and conscious. Your attitude will help shape the TRIBE experience, defined by authenticity and an obsession with making life seamless and stress‑free for our guests. You’ll play a key role in creating moments that feel effortless yet unforgettable.

Job Description

• Lead the floor during service, ensuring smooth coordination between restaurant, bar, and grab‑and‑go.
• Uphold and enforce high standards of hospitality, presentation, and service quality.
• Support team during busy periods, leading by example and maintaining a strong presence on the floor.
• Respond promptly and professionally to guest queries and complaints, escalating when necessary.
• Work closely with the host team to ensure efficient seating, reservation management, and guest flow.
• Train new and existing staff on service steps, upselling, standards, menu knowledge, and guest engagement.
• Conduct refresh training sessions to ensure consistency across all team members.
• Mentor and support junior staff, encouraging a positive team culture and a development‑focused environment.
• Conduct on‑shift coaching to reinforce expectations.
• Create, publish, and manage rotas that ensure correct staffing levels while maintaining labour efficiency.
• Support daily opening and closing procedures, ensuring all outlets are ready for service.
• Place operational orders for equipment, disposables, cleaning supplies, and FOH essentials.
• Monitor stock levels, manage shortages, and report issues to the F&B Assistant Manager.
• Ensure compliance with all food safety and health & safety standards.
• Support shift briefings, ensuring clear communication of priorities and standards.
• Provide constructive feedback to staff and assist the F&B Assistant Manager in performance reviews.
• Help maintain a positive working environment, fostering teamwork and professionalism.
• Support in maintaining operational documentation, incident logs, and basic financial summaries (e.g., shift notes).
• Ensure that standards, policies, and procedures are followed at all times.

Qualifications

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
• Strong FOH operational experience within a busy restaurant or bar environment.
• Excellent communication, leadership, and people‑management skills.
• Ability to remain calm, organised, and solution‑focused during peak periods.
• Familiarity with reservation and POS systems (e.g., SevenRooms, Micros and Knowcross).
• Strong attention to detail and commitment to guest satisfaction.
• Commercial awareness and understanding of basic labour controls.
• Strong leadership, motivational and people skills.
• Acute financial management skills.
• Commercial Awareness.
• Interpersonal and teamworking skills.
• Problem‑solving skills.

Benefits

• Competitive salary.
• We are committed to giving our teams great work/life balance.
• 28 days holidays (inclusive of bank holidays), pension, life insurance and a health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• Treat yourself once in a while with lots of retail & hospitality perks through our partners.
• Join an innovative, fast‑growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.

We look forward to welcoming you to our TRIBE Community!